Telephone Receptionist

Apple Mitsubishi

  • Elkton, Maryland
  • 30+ days ago

    Highlights

    Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus). * Function as an effective team member with colleagues to accurately serve the needs of our customers.

    Numbers & Facts

    LocationElkton, Maryland
    Websiteappleelkton.com

    Description

    You will use a cutting edge telephone technology system to handle calls in the following manner:

    * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).

    * Assist callers, answer frequently asked questions, and provide information as supplied to you.

    * Take accurate messages when necessary and transmit electronically to other members of our staff.

    * Utilize web-based software applications to schedule appointments on behalf of our service department.

    * Read and interpret detailed call handling instructions as provided .

    * Function as an effective team member with colleagues to accurately serve the needs of our customers.

    * General office administration.  Other duties as assigned.

     Job Requirements:

    * Clear, articulate telephone voice.

    * Willing to work flexible hours.

    * Grammatically correct use of English both spoken and written (bilingual Spanish a big plus)

    * Transportation and ability to report to work reliably as scheduled.

     Compensation :

    • Competitive Pay- $16.00 hourly pay. 
    • Full Benefits Package – Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness 
    • Opportunities for growth
    • Paid vacation 15 days depending on years of service
    • 5 days of sick leave
    • Paid leave up to 6 holidays
    • Up to 3 days of bereavement leave
    • Employee assistance program; and unpaid personal leaves absence (in limited circumstances)
    • Employee discount program
    • Friendly work environment

     

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