Telephone Operator

Who We Are:

St. John's Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Come Grow With Us!

Type: Per Diem

Shift: Varies

Hours: Varies

Pay: $26.67 - $28.03 per hour

Job Description:

The Telephone Operator is responsible for properly answering all incoming telephone calls, responding to inquiries, and transferring calls to the correct departments.

Responsibilities:

• Operate multiple position telephone switchboard to relay incoming, outgoing, and interoffice calls
• Respond to inquiries from calls as per Hospital policy
• Take and relay messages for staff members
• Maintain current file of patients names, room location, and telephone extensions to expedite relaying calls
• Maintain list of resident doctors and technicians on call for the day

Requirements:

• 2+ years experience as telephone operator
• High School diploma or equivalency required
• Ability to operate multi-position telephone console
• Excellent communication skills