Benefits:- 401(k) matching
- Bonus based on performance
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
Why Join William Lashbrook State Farm?
At William Lashbrook State Farm, we believe that success comes from hard work, accountability, exceptional customer service, and a commitment to continuous improvement.
Our agency is focused on building a high-performing team of professionals who are passionate about helping customers protect what matters most.
We provide a structured, performance-driven environment where motivated individuals have the opportunity to develop their skills, contribute to agency growth, and be recognized for their results.
If you have a passion for phone sales, enjoy connecting with people, and are motivated by achieving goals, we encourage you to apply.The ideal candidate is a confident communicator, a persistent prospector, and a competitive individual who enjoys exceeding expectations and achieving measurable results.
Key Responsibilities
Sales Performance & Accountability
- Meet or exceed established daily, weekly, and monthly activity and production goals.
- Maintain a high level of outbound calling activity and productive conversations.
- Consistently achieve appointment-setting and qualified lead generation targets.
- Track sales activity, lead dispositions, and follow-up opportunities within the agency's customer relationship management (CRM) system.
- Participate in regular sales coaching, training, and performance evaluations.
- Demonstrate personal accountability, strong time management, and a results-oriented mindset.
Customer Experience & Professionalism
- Represent William Lashbrook State Farm with professionalism, enthusiasm, and integrity.
- Establish rapport quickly and create positive first impressions with prospective customers.
- Communicate clearly, confidently, and persuasively.
- Maintain accurate and detailed customer interaction records.
- Follow agency procedures, applicable telemarketing regulations, and State Farm compliance guidelines.
- Work collaboratively with agency leadership and licensed sales representatives to achieve office production goals.
Required Qualifications
Candidates must meet the following minimum requirements:
- Minimum of 2 years of proven phone sales experience, including outbound prospecting, cold calling, or appointment setting.
- Minimum of 1 year of experience in the insurance industry, preferably in personal lines insurance.
- Demonstrated success meeting or exceeding sales quotas, activity expectations, or appointment-setting goals.
- Strong verbal communication, active listening, and persuasive sales skills.
- Proven ability to overcome objections and confidently ask for appointments or next steps.
- Experience working with CRM systems, lead management platforms, or outbound dialing software.
- Ability to maintain high productivity while managing repetitive outbound calling activities.
- Excellent organizational skills, attention to detail, and follow-through.
- Strong work ethic, professional attitude, and willingness to accept coaching and constructive feedback.
- Comfortable working in a structured, metrics-driven sales environment
- Ability to successfully complete applicable pre-employment screening requirements.
Ideal Candidate Characteristics
We are looking for someone who is:
- Competitive: Motivated by goals, incentives, and measurable success.
- Persistent: Comfortable handling rejection and maintaining a positive attitude.
- Confident: Able to initiate conversations and effectively engage prospects.
- Coachable: Willing to learn, improve, and implement proven sales strategies.
- Accountable: Takes ownership of individual activity and performance.
- Organized: Maintains accurate records and follows up consistently.
- Energetic: Brings enthusiasm, professionalism, and urgency to every conversation.
- Team-Oriented: Understands that individual performance contributes to overall agency success.
This is a remote position.