| Location | Petersburg, VA |
| Salary | $33,494–$55,166 Per Year |
Telecommunicator I
Salary
$33,494.00 - $55,166.00 Annually
Location
135 North Union Street, Petersburg, VA
Job Type
Full-Time
Job Number
00500
Department
Emergency Communications
Opening Date
11/16/2020
Description
Starting Pay is $17.79 per hour.
The purpose of this class within the organization is to dispatch police, fire and rescue personnel in response to emergency and non-emergency situations. This class works under general supervision, independently developing work methods and sequences. The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
Essential Functions
Answers and evaluates emergency situations and develops working solutions in a timely manner.
Dispatches calls for service to appropriate personnel in the field via radio for emergency and non-emergency calls.
Sends and receives information via computer terminals.
Determines priority of calls and dispatches appropriate units.
Communicates with police, fire and rescue and other law enforcement agencies, emergency service providers and general public through multi-line telephone system.
Enters warrants, wanted persons, missing persons, stolen property, etc. in the National Crime Information Center/Virginia Crime Information Network (NCIC/VCIN) terminals.
Sends and receives a variety of law enforcement reports, warrants and information.
Enters and records activity and status into the Computer Aided Dispatch (CAD) system.
Attends roll call with police units.
Coordinates training for all Communications Officers.
Trains new dispatchers.
Works the receptionist desk occasionally.
Performs related work as assigned.
Qualifications
Requires High School graduation or GED equivalent.
Requires two years experience in emergency communications dispatching.
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the position.
Special Certification and Licenses: Possession or ability to obtain a State Dispatcher Certificate within one (1) year from the date of employment. Failure to obtain the State Dispatcher Certification will result in termination.
The work schedule may vary and include any permanent day, evening, or midnight shift including weekends and holidays.
Additional Requirements
Americans with Disabilities Act Compliance: The City of Petersburg is an Equal Opportunity Employer. ADA requires the City of Petersburg to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
For a summary of Benefits currently being offered by the City of Petersburg for Full-Time Employees Only, please click the following link: http://www.petersburgva.gov/index.aspx?NID=518
01
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
02
5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52 - 7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
03
What is your highest level of education?
04
How many years of emergency telecommunications dispatching experience do you possess?
05
Do you possess a State Dispatcher Certification or have the ability to obtain it within one (1) year of employment?
06
How many years of experience do you have in customer service dealing with the general public?
07
Are you willing and able to work any permanent day, evening, or midnight shift assigned to include weekends and holidays?
08
Have you ever been convicted of a felony, misdemeanor, or any violation of the law for which a jail or prison sentence was or could have been imposed? (A conviction does not automatically mean that you cannot be employed.)
09
If you answered "Yes" for the conviction question, please explain the type, date, and location of the offense. (Please include traffic violations or offenses occurring before your eighteenth (18th) birthday, if you were tried as an adult.) Otherwise, indicate "N/A":
10
I understand that I must thoroughly complete the Education, Work Experience, Certificates & Licenses, and Supplemental Questions sections of my application. This includes a detailed description of all work experience that I feel qualifies me for the job I am seeking. I also understand that a resume is not a substitute for filling out the application or answering the Supplemental Questions.
Required Question
Employer City of Petersburg
Address 135 No. Union Street
Petersburg, Virginia, 23803
Phone 8047332381
Website http://www.petersburgva.gov