Telecommunications Support Technician

The position involves supporting communication device operations at Mayo Clinic, working closely with clinical, operational, and IT staff to maintain and troubleshoot communication systems. By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided.

IDR is seeking a Telecommunications Support Technician for a full-time, on-site contract role based in Rochester, MN. The position involves supporting communication device operations at Mayo Clinic, working closely with clinical, operational, and IT staff to maintain and troubleshoot communication systems. This role combines hands-on technical support with collaboration within a team environment, utilizing tools such as Microsoft Office applications and asset tracking systems.

Position Overview for the Telecommunications Support Technician:

• Support communication device operations and troubleshoot hardware issues across Mayo Clinic facilities.
• Manage inventory, perform routine maintenance, and coordinate the resolution of technical issues.
• Collaborate with internal teams and stakeholders to ensure operational excellence.
• Maintain accurate records related to asset management and technical support activities.
• Work closely with clinical and operational staff to support communication technologies.

Requirements for the Telecommunications Support Technician:

• High School diploma/GED with two (2) years of experience in telecommunications, technology support, inventory management, logistics, or related fields.
• Strong organizational, customer service, communication, and problem-solving skills.
• Experience using Microsoft Office applications and asset tracking or inventory management systems.
• Ability to work effectively in a team while independently managing responsibilities.
• Basic troubleshooting, hardware support, and minor device repair skills.

What's in it for you?

• Opportunity to work fully onsite at a leading healthcare institution.
• Engage in a supporting role within a well-established organization with a collaborative team.
• Fast-paced work environment with potential for project involvement and operational support.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

#LI-Onsite

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with “STOP” and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).

PandoLogic. Keywords: Educational Technology Specialist, Location: Rochester, MN - 55903