TechOps Commercial Products Sales Support Manager

TechOps Commercial Products Sales Support Manager

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TechOps Commercial Products Sales Support Manager

United States, Georgia, Atlanta

TechOps

28-May-2026

Ref #: 32601

LinkedIn Tag: LI-CM3

How you''ll help us Keep Climbing (overview & key responsibilities)

Delta TechOps is on a journey to achieve strong double-digit growth and accretive margins year over year as we continue to target tripling our revenues into the next decade. This feat can only be achieved by developing, selling, and carrying out strategic and creative solutions for our TechOps Commercial customers. Each deal that Sales brings in must be evaluated by the Commercial Products Sales Support Team.

As a Commercial Products Sales Support Manager, you will be responsible for managing the complete lifecycle and development of the deal execution process, including on-time delivery of high-quality solutions and proposals aligned with customer outcomes and business profitability/risk profiles for engine, component, and piece part product offerings.

The role requires leading communications at all organizational levels, including leading deal reviews with senior and executive leadership. You will serve as the sole point of contact for sales managers/account managers, coordinating with business units and other contributing departments to create and customize standard proposals. You will lead and drive the deal team to develop bid requirements related to technical, financial, and commercial inputs to support strategy development and risk management. Additionally, you will act as a liaison between Sales Managers and the Business, participate in customer negotiations from both functional/technical and commercial perspectives, and review Customer contractual agreements to ensure compliance with approved price levels, terms, and cycle commitments, coordinating hand-offs to Project Execution teams.

The Commercial Products Sales Support Manager will serve as the subject matter expert for overhauling our current engine, component, and piece part cost models, and developing creative deal offerings (i.e. PBH/PBC, cost-plus, value based) for our customers to meet their needs while improving deal profitability. The individual should have the ability to process disparate data from both internal (Engineering, Finance, Delta Materials Services [DMS], Engine Maintenance, Component Maintenance) and external (customers, OEM catalogs, industry publications) sources, possess strong financial modeling capabilities and have experience building efficient sensitivity analyses.

REQUIRED QUALIFICATIONS:

• Five plus years of experience in a highly technical or analytical role in commercial services, finance, engineering, or supply chain within the MRO / Aviation (or similar industries).
• Demonstrated ability to lead cross-functional deals and/or projects, getting all required inputs and approvals from key stakeholders across engineering, supply chain, materials and finance.
• Exceptional analytical skills, familiar with financial modelling and analysis.
• Highly proficient in Microsoft Excel, including the use of pivot tables, data tables, sensitivity.
• Ability to effectively communicate complex technical data and concepts in simple terms for all to understand.
• Strong interpersonal, negotiation, and time management skills.
• Ability to travel with the team to customer sites (as needed).

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading prot sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benets including medical, dental, vision, short/long term disability and life insurance benets
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Five plus years of experience in a highly technical or analytical role in commercial services, finance, engineering, or supply chain within the MRO / Aviation (or similar industries).
• Demonstrated ability to lead cross-functional deals and/or projects, getting all required inputs and approvals from key stakeholders across engineering, supply chain, materials and finance.
• Exceptional analytical skills, familiar with financial modelling and analysis.
• Highly proficient in Microsoft Excel, including the use of pivot tables, data tables, sensitivity.
• Ability to effectively communicate complex technical data and concepts in simple terms for all to understand.
• Strong interpersonal, negotiation, and time management skills.
• Ability to travel with the team to customer sites (as needed).
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Bachelor's degree (BA/BS) in engineering or business preferred.
• Direct experience in the MRO industry, particularly in developing costing and pricing structures.
• Knowledge and experience in aerospace defense industry standards.
• Software experience in programs such as SAS, SQL, Python and Tableau.
• Understanding of how variations in customer's operation (i.e. utilization, stage length, environment) affects the overall costs and deal economics.
• Prior experience modelling large, $100M+, and complex service agreements.
• Experience managing the product lifecycle, defining product specifications, and developing costing and pricing strategies.

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Delta Air Lines is an equal opportunity employer including disability/veteran.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements. Supporting medical or religious documentation will be required where applicable. To request a reasonable accommodation, please click here

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