Technology & Systems Implementation Lead - Contract

Celeste Beauty Academy (CBA) is seeking a highly capable Technology & Systems Implementation Lead to build, administer, secure, document, and transition the technology infrastructure necessary to support CBA’s planning year and August 2027 school opening. The initial contract is expected to focus on CBA’s planning-year technology implementation needs, including Microsoft infrastructure, security, organizational account administration, system documentation, onboarding infrastructure, and related startup implementation.

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement

Celeste Beauty Academy, Inc. | Charlotte-Mecklenburg, NC
Planning & Pre-Opening Technology Leadership | August 2027 School Opening
Contract Budget: Up to $10,000 for Initial Technology Implementation Scope


Celeste Beauty Academy (CBA) is seeking a highly capable Technology & Systems Implementation Lead to build, administer, secure, document, and transition the technology infrastructure necessary to support CBA’s planning year and August 2027 school opening.


This is a hands-on implementation role. The selected contractor will serve as CBA’s primary technology implementation resource and will work directly with the Executive Director, Principal, recruitment team, Board leadership, software vendors, and external consultants.


The ideal candidate combines Microsoft 365 administration, systems implementation, cybersecurity, data/reporting, K–12 technology, website administration, SaaS implementation, and project-management skills.


Core Responsibilities


1. Microsoft 365 Infrastructure & Administration


Lead CBA’s transition to a centralized, organization-owned Microsoft environment, including:

• Establishing and administering CBA’s Microsoft 365 tenant.
  
  
• Managing the cbacharter.org domain and related Microsoft configuration.
  
  
• Creating and administering staff and Board user accounts.
  
  
• Configuring Microsoft Entra ID identities and administrative roles.
  
  
• Implementing multi-factor authentication.
  
  
• Establishing least-privilege user permissions.
  
  
• Creating shared mailboxes, distribution lists, aliases, and organizational accounts such as info@, admissions@, and board@.
  
  
• Configuring Outlook, Exchange Online, OneDrive, SharePoint, and Microsoft Teams.
  
  
• Developing standardized employee and Board member technology onboarding/offboarding procedures.
  
  
• Establishing emergency/break-glass administrative access controlled by CBA.
  
  
• Maintaining an account and license register.
  
  
• Supporting Microsoft nonprofit/education licensing applications and configuration.
  
  

2. Google Workspace to Microsoft Migration


Plan and execute CBA’s transition from Google Workspace into Microsoft 365, including:

• Email migration.
  
  
• Contacts and calendar migration where technically feasible.
  
  
• Google Drive/shared-file migration.
  
  
• SharePoint and OneDrive file architecture.
  
  
• Preservation and validation of organizational records.
  
  
• DNS and mail-routing changes.
  
  
• SPF, DKIM, and DMARC configuration.
  
  
• Migration testing and validation.
  
  
• User transition support.
  
  
• Development of a documented Google Workspace wind-down plan.
  
  

No existing platform should be discontinued until CBA confirms that organizational data has been successfully migrated and validated.


3. Cybersecurity & Data Protection


Establish baseline cybersecurity controls appropriate for a public charter school preparing to handle employee, family, applicant, and student information.


Responsibilities include:

• Microsoft Defender configuration.
  
  
• Phishing and email-security controls.
  
  
• Login and security monitoring.
  
  
• MFA enforcement.
  
  
• Role-based access.
  
  
• Device-security standards.
  
  
• Microsoft Intune configuration where appropriate.
  
  
• Sensitivity labels and data-access controls.
  
  
• Secure file-sharing procedures.
  
  
• Password/account recovery protocols.
  
  
• Technology offboarding procedures.
  
  
• Documentation of who can access, modify, download, or export organizational and student data.
  
  
• Coordination with leadership and legal counsel regarding student-data privacy and cybersecurity safeguards.
  
  

4. Staff & Device Management


Build a repeatable process for technology onboarding as CBA hires additional employees.


Responsibilities include:

• Laptop/device configuration.
  
  
• Microsoft account provisioning.
  
  
• Security configuration.
  
  
• Software installation.
  
  
• User permissions.
  
  
• Device inventory.
  
  
• Asset records.
  
  
• Intune/device-management implementation where appropriate.
  
  
• Coordination of technology procurement.
  
  
• Troubleshooting and initial user support.
  
  
• Removal of access and recovery of organization-owned technology when individuals leave CBA.
  
  

5. SchoolMint Recruitment & Enrollment Infrastructure


Lead or support implementation of CBA’s recruitment and enrollment technology infrastructure.


The Technology Lead will:

• Coordinate SchoolMint Enroll + Recruitment implementation.
  
  
• Configure the CBA recruitment environment using organization-owned accounts.
  
  
• Develop and maintain CBA’s digital prospective-student inquiry process.
  
  
• Configure mobile-friendly interest forms, direct links, web embeds, and QR-code access.
  
  
• Build standardized recruitment pipeline stages.
  
  
• Configure appropriate recruiter roles and administrator permissions.
  
  
• Import and reconcile existing prospective-student records.
  
  
• Establish lead-source and campaign attribution.
  
  
• Create event tracking for middle-school visits, open houses, community events, tours, and other recruitment activities.
  
  
• Configure approved email/SMS recruitment workflows.
  
  
• Support application, lottery, waitlist, offer, acceptance, and registration configuration based only on CBA’s approved policies and charter requirements.
  
  
• Maintain application and lottery auditability.
  
  
• Develop secure recruitment reporting.
  
  
• Train CBA’s Enrollment & Recruitment Coordinator and backup administrators.
  
  

6. NCSIS / Infinite Campus Readiness


Support CBA’s preparation for its official student information system.


Responsibilities include:

• Coordinating with CBA leadership, NCDPI resources, SchoolMint, and other vendors.
  
  
• Documenting the future data-transfer process between SchoolMint and NCSIS/Infinite Campus.
  
  
• Determining supported API, SFTP, secure export/import, or other transfer options.
  
  
• Supporting data-field mapping.
  
  
• Establishing validation and reconciliation procedures.
  
  
• Preventing duplicate student records.
  
  
• Ensuring CBA understands which platform serves as the authoritative system of record.
  
  

SchoolMint may support recruitment and enrollment workflows; NCSIS/Infinite Campus will remain the authoritative student information system once applicable.


7. Power BI & Executive Reporting


Own the technical administration and continued development of CBA’s Power BI reporting infrastructure.


Responsibilities include:

• Transitioning Power BI assets into a CBA-owned Microsoft environment.
  
  
• Maintaining CBA-controlled Power BI workspaces.
  
  
• Connecting approved source files and systems.
  
  
• Moving controlled source files into SharePoint/OneDrive.
  
  
• Configuring automated or scheduled refreshes.
  
  
• Maintaining dashboards for areas including:
  
  
  • NC GROW performance measures
    
    
  • Corrective Action Plan progress
    
    
  • Student recruitment
    
    
  • Facilities
    
    
  • Staffing
    
    
  • Curriculum
    
    
  • Finance
    
    
  • Vendors
    
    
  • Board actions
    
    
  • Governance
    
    
  • Compliance
    
    
  • Partnerships
    
    
  • Marketing
    
    
  • Readiness-to-Open requirements
    
    
• Creating executive KPI dashboards.
  
  
• Maintaining 30/60/90-day milestone reporting.
  
  
• Developing Board and leadership reporting views.
  
  
• Supporting NC GROW and DPI review views.
  
  
• Troubleshooting refresh and source-data issues.
  
  
• Ensuring unnecessary student or employee PII is not displayed in Board-facing reports.
  
  
• Training designated CBA users to update approved data sources without damaging dashboard functionality.
  
  

8. Website, Domain & Digital Infrastructure


Maintain CBA-owned administrative control of its website and digital infrastructure.


Responsibilities may include:

• Administration of cbacharter.org.
  
  
• Website hosting administration.
  
  
• Domain/DNS administration.
  
  
• Cloudflare administration where applicable.
  
  
• Website updates and maintenance.
  
  
• Public Board meeting/document-library updates.
  
  
• Policy and compliance-page updates after documents are approved.
  
  
• Title IX and required public-information pages.
  
  
• Donation and inquiry-form integrations.
  
  
• Recruitment links and QR-code integration.
  
  
• Website search functionality.
  
  
• Search-engine indexing and basic technical SEO.
  
  
• Website security and access management.
  
  
• Maintenance of source-code backups.
  
  

All website code, credentials, domains, hosting accounts, source files, and administrative access must remain under CBA ownership.


9. Technology Vendor Management


Serve as CBA’s technical point of contact when working with external technology vendors.


Responsibilities include:

• Evaluating vendor proposals and technical specifications.
  
  
• Participating in software demonstrations.
  
  
• Comparing implementation approaches and pricing.
  
  
• Identifying unnecessary or duplicative technology.
  
  
• Coordinating implementation schedules.
  
  
• Documenting technical requirements.
  
  
• Reviewing proposed integrations.
  
  
• Monitoring vendor implementation milestones.
  
  
• Confirming deliverables before recommending payment.
  
  
• Coordinating with CBA leadership regarding technology purchasing and procurement requirements.
  
  

10. Software Development & Systems Integration


Where appropriate and separately authorized, the Technology Lead may also support:

• Custom web application development.
  
  
• Mobile application development.
  
  
• API integrations.
  
  
• Data integrations.
  
  
• Power BI integrations.
  
  
• Workflow automation.
  
  
• SharePoint/Power Automate solutions.
  
  
• Custom reporting tools.
  
  
• Recruitment-system integrations.
  
  
• Other startup technology development.
  
  

Substantial software-development work will be separately scoped and approved and should not be assumed to be included within the initial Technology Setup/Installation contract.


11. Help Desk & Planning-Year Support


Provide reasonable planning-year technical support associated with implemented systems, including:

• Password resets.
  
  
• MFA issues.
  
  
• Account-access problems.
  
  
• Email troubleshooting.
  
  
• Outlook and Teams support.
  
  
• SharePoint/OneDrive access.
  
  
• User onboarding.
  
  
• Device configuration.
  
  
• Power BI troubleshooting.
  
  
• Recruitment-system technical issues.
  
  
• Technology-related staff questions.
  
  

CBA is seeking a proactive implementation partner who can resolve problems while also creating repeatable systems so the organization does not remain dependent upon one individual.


Required Documentation & Handoff


A core requirement of this engagement is institutional ownership.


The Technology Lead must maintain and provide CBA with current documentation including:

• Technology inventory.
  
  
• Account and license register.
  
  
• Administrative-access register.
  
  
• Domain and DNS documentation.
  
  
• Microsoft administrator guide.
  
  
• New-user onboarding checklist.
  
  
• User-offboarding checklist.
  
  
• Security configuration summary.
  
  
• Device inventory and deployment procedures.
  
  
• SchoolMint configuration documentation.
  
  
• Power BI architecture and data-source documentation.
  
  
• Dashboard maintenance guide.
  
  
• Website administration and source-code documentation.
  
  
• Vendor and software inventory.
  
  
• Integration documentation.
  
  
• Data-flow documentation.
  
  
• Backup/recovery procedures.
  
  
• Known technical risks and outstanding action items.
  
  

No CBA system, domain, source code, dashboard, data source, administrative account, or organizational file may be controlled exclusively through a contractor’s personal account.


All work product developed for CBA must be transferred to and maintained in organization-controlled systems.


Minimum Qualifications

• Demonstrated experience administering Microsoft 365 environments.
  
  
• Experience with Microsoft Entra ID, SharePoint, Teams, OneDrive, and Exchange Online.
  
  
• Working knowledge of MFA, user permissions, cybersecurity, and identity/access management.
  
  
• Experience implementing or supporting SaaS platforms.
  
  
• Experience with data migration and systems integration.
  
  
• Experience administering websites, domains, DNS, and cloud-based services.
  
  
• Strong documentation and project-management skills.
  
  
• Ability to communicate technical concepts to nontechnical staff and Board members.
  
  
• Demonstrated ability to independently troubleshoot and complete implementation projects.
  
  
• Experience maintaining organization-owned administrative credentials and secure handoff documentation.
  
  

Highly Preferred Qualifications

• Experience supporting a K–12 public, charter, nonprofit, or education organization.
  
  
• Microsoft 365 for Education experience.
  
  
• Microsoft Intune experience.
  
  
• Microsoft Defender/security experience.
  
  
• Power BI development or administration experience.
  
  
• SchoolMint experience.
  
  
• Infinite Campus or NCSIS familiarity.
  
  
• FERPA/student-data privacy knowledge.
  
  
• Power Automate experience.
  
  
• API/SFTP integration experience.
  
  
• Experience with Cloudflare.
  
  
• Website development and source-code administration experience.
  
  
• Technology procurement/vendor-management experience.
  
  
• Experience helping a startup organization establish its technology environment from the ground up.
  
  

Contract Structure & Compensation


CBA currently anticipates an initial technology implementation contract of up to $10,000, based on final scope, experience, deliverables, procurement requirements, and grant approval.


The initial contract is expected to focus on CBA’s planning-year technology implementation needs, including Microsoft infrastructure, security, organizational account administration, system documentation, onboarding infrastructure, and related startup implementation.


CBA also has separate technology/software-development needs. Additional development, integration, or special projects may be separately scoped and contracted based on organizational need, grant allowability, procurement requirements, Board approval, and available funding.


This posting does not guarantee award of additional development work.


Contract Period


Planning/pre-opening engagement supporting CBA’s preparation for an August 2027 school opening.


The selected contractor should be available to begin implementation promptly and work collaboratively with CBA leadership throughout the planning period.


To Apply


Please submit:

• Resume
  
  
• Brief statement of interest
  
  
• Relevant certifications, if applicable
  
  
• Examples of comparable Microsoft, education, data/reporting, website, or systems-implementation work
  
  
• Proposed availability
  
  
• Proposed approach to managing CBA’s planning-year technology environment
  
  

Submit materials to info@celestebeautyacademy.com.


Celeste Beauty Academy, Inc.
Where Beauty and Education Excel.