Technology Systems Coordinator

• Troubleshoot issues affecting software functionality and coordinate resolution with the vendor.
• Maintain Level 4 CJIS Security Awareness Training and perform LASO duties, including identifying users of approved hardware, software, and firmware and ensuring no unauthorized individuals or processes have access; documenting how equipment is connected to state systems; ensuring personnel security screening procedures are followed; verifying that approved security measures are in place and functioning; supporting overall policy compliance; and promptly reporting security incidents to the CJIS Systems Agency Information Security Officer.
• Maintain continual preparedness for CJIS audit readiness and ensure ongoing compliance with both UFIT and CJIS Security Policy requirements through continual policy reviews, user-level audits, and quarterly reviews with local agency peers.
• Serve as liaison with UFIT and provide advice and assistance as appropriate.
• Effectively document and manage multiple technology projects simultaneously to ensure effective coordination between internal and external partners and to make sure deadlines are met.
• Ensure the confidentiality, integrity, and availability of Criminal Justice Information (CJI) and the compliant implementation of technology in accordance with the FBI CJIS Security Policy.
• Conduct continual review of technology vulnerability scans provided by UFIT and coordinate timely remediation efforts.
• Work with software vendors to efficiently and effectively upgrade software as recommended by the vendor.
• Make recommendations as appropriate to software vendors for system enhancements and follow through on development and installation.
• Assist with implementing procedural changes associated with software enhancements and coordinate training for affected personnel.
• Assist in the research, testing, and evaluation of emerging technologies and functionality that might enhance or replace existing systems, and make recommendations as appropriate.
• Manage and issue smartphones and smartphone applications, including device management through a mobile device management (MDM) security portal.
• Co-manage and coordinate personnel scheduling with two on-site UFIT Technology Support Services personnel.
• Ensure annual completion and documentation of role-based CJIS training for personnel with access to CJI and coordinate related compliance activities for the agency.

Experience in technical applications including electronic access control and video surveillance, police mobile data services, software systems integration, crime prevention principles, and budgeting.