Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners.
Numbers & Facts
Location
Lake Mary, FL
Description
Required Skills & Experience
PC Software Support - Entry Level (0-2 years' experience)
What You Will Be Doing
Daily Responsibilities
Responsible for providing technical support and ensuring the smooth operation of IT systems and infrastructure.
Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Diagnosing and resolving technical hardware and software issues.
Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners.
Monitoring and maintaining computer systems and networks to ensure optimal performance.
Documenting technical issues and solutions for future reference and training purposes.