Technology Specialist - IT Service, Support and Operations | Java | Java - ALL

IMCS Group Inc

Phoenix, AZ

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JOB DETAILS

SKILLS

Acceptance Testing, Ansible, Application Programming Interface (API), Automation, Best Practices, Call Centers, Capacity Management, Customer Support/Service, Diversity Recruiting, Finance, Financial Services, Fortune 500 Customers, Health Information Technology, IBM WebSphere MQ (Message Queue), ITIL (IT Infrastructure Library), Incident Management, Information Technology & Information Systems, Java, Java Message Service (JMS), Linux Operating System, Messaging Middleware, Operational Support, Production Support, Python Programming/Scripting Language, SSL-TLS (Secure Socket Layer - Transport Layer Security), Scripting (Scripting Languages), Software Patches, Technical Support, Testing, Unix Operating Systems, Unix Shell Programming, VPN (Virtual Private Network)

LOCATION

Phoenix, AZ

POSTED

6 days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title : IBM MQ & Solace SRE Engineer
Vendor Rate: ***
Work Location: Phoenix, AZ (No remote, fully onsite)
Skill: IBM MQ and Solace
Experience: 6 12 Years
Location: Phoenix / Hybrid / Offshore

Role Summary

Seeking an experienced IBM MQ & Solace Engineer to support mission-critical messaging platforms within the SRE organization. Responsible for platform reliability, availability, automation, monitoring, incident management, and service improvement initiatives.

Key Responsibilities

Administer and support IBM MQ and Solace environments (Prod/UAT/DR).
Manage Queue Managers, Queues, Channels, Clusters, Topics, VPNs, and Event Mesh.
Perform troubleshooting, RCA, capacity planning, patching, upgrades, and DR testing.
Drive SRE practices including SLO/SLI monitoring, automation, and operational excellence.
Support major incidents, problem management, and 24x7 production operations.
Develop automation scripts and improve platform observability.
Required Skills

IBM MQ: Queue Managers, Clustering, Pub/Sub, SSL/TLS, HA/DR, MQ Appliance.
Solace PubSub+: Message VPNs, Topics, Queues, Event Mesh, HA/DR, JMS/AMQP/MQTT.
Monitoring: Splunk, Grafana, Dynatrace/AppDynamics, ELK.
Scripting: Python, Shell, Ansible.
Platforms: Linux/Unix, Kubernetes/OpenShift (preferred).
Strong experience in Production Support, Incident Management, and Problem Management.
Preferred

Financial Services domain experience.
Exposure to Kafka, DataPower, Apigee, API Management, and Event-Driven Architectures.
Knowledge of ITIL and SRE best practices.

Custom Fields:
Name: Intake Call Requested
Value: true

Name: Intake Call Completed
Value: true

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Technology Specialist - IT Service, Support and Operations | Java | Java - ALL

IMCS Group Inc

Phoenix, AZ

About the Company

IMCS Group Inc

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