Technology Specialist - IT Service, Support and Operations | Analytics - Functional | Business Analyst

Work Location & Reporting Address Maryland Heights, MO 63043
Vendor Rate ####/hr.
Contract duration 12
Target Start Date 01 Oct 2026


Must Have Skills
Field workforce management
Business Analyst

Nice to have skills
Business Analyst
Field workforce management


Detailed Job Description
Field workforce management WFM tool experience Handson experience with fielddispatch workforce management tools such as Salesforce Field Service, Oracle Field Service TOA, ClickSoftware, ServiceNow FSM, or IFSClevest specifically involving technician scheduling, routedispatch optimization, appointmentcapacity management, or geofenced job execution.Candidates WFM experience must be fieldmobile workforce, not contactcenteragent scheduling.Experience in environments where they had to investigate a


Minimum years of experience
8-10 years


Certifications Needed :No


Top 3 responsibilities you would expect the Subcon to shoulder and execute
Field workforce management WFM tool experience Handson experience with fielddispatch workforce management tools such as Salesforce Field Service, Oracle Field Service TOA, ClickSoftware, ServiceNow FSM, or IFSClevest specifically involving technician scheduling, routedispatch optimization, appointmentcapacity management, or geofenced job execution
Candidates WFM experience must be fieldmobile workforce, not contactcenteragent scheduling
Experience in environments where they had to investigate a


Interview Process (Is face to face required?) Yes

Project Code: Code for MCity CB2 for SDITFLDTECH