Jasco is looking for a Technology Solutions Help Desk Specialist that provides first-level technical support to deliver a reliable and positive technology experience across the organization. This role focuses on responding to day-to-day support requests, resolving common technical issues, and assisting users with core systems and applications.
The position supports end-user devices, basic conferencing technologies, Windows 11 and macOS environments, and standard IT services. Will work closely with other members of the Technology Solutions team, escalating more complex issues as needed while contributing to a consistent and efficient support experience.
Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer
As an industry leader in home electronics, Jasco aspires to improve people’s lives through partnerships that inspire change and help those in need. Every purchase helps charitable initiatives that change and save lives around the world.
Jasco designs and develops innovative products to simplify your life and connect your home. Jasco leads the market in lighting fixtures, lighting controls, consumer electronics, power protection and charging products. Jasco markets its products under some of the world’s most recognizable brand names and distributes them through virtually every major retailer. Jasco utilizes the power of every purchase to change lives and help those in need by donating 50% of net profits from Jasco's brands to causes that matter around the world. To learn more, visit www.byjasco.com and follow Jasco on Facebook, Twitter, Instagram, and the blog for more information. Jasco brands include Enbrighten, myTouchSmart, Jasco, Cordinate, UltraPro, Power Gear, EcoSurvivor, Projectables, Lights by Night, Titan, Uber.