Technology Lead | Infrastructure Testing | Operational Readiness Testing (ORT)

IMCS Group Inc

Hartford, CT

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JOB DETAILS

SKILLS

Acceptance Testing, Business Operations, Business Processes, Business Strategy, Call Centers, Certified Coding Specialist (CCS), Change Management, Cloud Computing, Customer Relations, Customer Service Management, Customer Support/Service, Diversity Recruiting, Finance, Fortune 500 Customers, Health Information Technology, Healthcare, Leadership, Onboarding, Operational Communications, Operations Processes, Sales Management, Technical Leadership

LOCATION

Hartford, CT

POSTED

5 days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title* Technology Lead | Infrastructure Testing | Operational Readiness Testing (ORT)
Work Location : HartfordCT6120
Vendor Rate* ***/hr
Contract duration (in months)* 12

Job Details:
Must Have Skills (Top 3 technical skills only) *
1. The CCS 2.0 Business Readiness Lead will be responsible for planning, coordinating, and executing a variety of business and operational readiness activities required to support the successful rollout of the CCS 2.0 platform. 2. The Business Readiness Lead serves as a liaison between Product, Operations, Client Migration, Client Services, Implementation, and Technology teams to ensure business continuity and operational readiness throughout the CCS 2.0 transformation program.
3. Develop and maintain

Nice to have skills (Top 2 only)
1. Experience in healthcare payer operations. Experience leading operational readiness for cloud or
platform modernization initiatives.
2. Familiarity with client onboarding, migration, implementation, or operational transformation

programs.

Detailed Job Description:
Position Summary The CCS 2.0 Business Readiness Lead will be responsible for planning, coordinating, and executing a variety of business and operational readiness activities required to support the successful rollout of the CCS 2.0 platform. This role will ensure that internal teams, business processes, client facing functions, operational procedures, training materials, support models, and change management activities are fully prepared before each migration wave and production deployment.

Minimum years of experience*: 8-10 years

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Develop and maintain the CCS 2.0 business readiness strategy and roadmap. Define readiness
criteria for each migration wave and major milestone. Establish readiness checkpoints and governance reviews.
2. Coordinate readiness activities across Operations, Product, Client Services, Account Management, and Technology teams. Stakeholder Engagement and Change Management Develop stakeholder engagement plans. Coordinate communications with operational leaders and affected business teams.
3. Coordinate change

Interview Process (Is face to face required?)
No

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Technology Lead | Infrastructure Testing | Operational Readiness Testing (ORT)

IMCS Group Inc

Hartford, CT

About the Company

IMCS Group Inc

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