| Location | Seattle, Washington |
Lexus of Seattle is looking for a Technology/Delivery Specialist to join their sales team!
Responsibilities:
The Technology Specialist will focus on educating customers about the latest and greatest technology in their new car. After the sale of the car, the Technology Specialist will meet with the client to answer all questions regarding operation of their vehicle. They will make follow-up calls after the purchase to ensure customer satisfaction. They are also responsible for the following:
Maintain a complete understanding of all technological aspects of vehicles
Communicate effectively, efficiently, and timely to all guests
Explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance, and maintenance schedules
Inspect each vehicle being delivered to ensure exemplary customer service and a seamless delivery process
Thoroughly complete all associate paperwork with the delivery
Maintain a professional image in appearance, words, and actions
Qualifications:
Must have a valid driver’s license with excellent driving record
2-5+ years of customer service experience
Excellent customer service skills and ability to work well in a fast-paced environment.
Strong communication and organizational skills.
Compensation: $17/hour + bonus (per delivery) for a total target comp of $26-27/hour
Schedule: Must be able to work weekends
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