Technology Business Systems Consultant 4 - Contingent

Position: Business Analyst

Location: Charlotte, NC or Irving TX

Duration: Contract

Job ID: 176978

We're looking for an experienced Business Analyst to join the COO Technology organization supporting enterprise initiatives across operations, controls, resiliency, customer experience, and shared services.

This role is ideal for someone who can bridge the gap between business and technology by driving requirements, supporting Agile delivery, and partnering closely with engineering teams to deliver scalable, compliant solutions.

What You'll Do:

• Lead discovery sessions, requirements gathering, and process analysis for enterprise initiatives

• Translate business needs into:

• User stories

• Acceptance criteria

• Process flows

• Functional specifications

• Partner with engineering and architecture teams on integrations, APIs, and platform modernization efforts

• Facilitate stakeholder meetings, demos, backlog refinement sessions, and cross-functional workshops

• Support UAT planning, testing, defect triage, and release validation

• Track project timelines, dependencies, and delivery progress

• Identify process improvements and support data-driven decision making

• Utilize tools like Jira and Confluence for Agile delivery and documentation

• Leverage GenAI/automation tools to improve analysis efficiency and backlog quality

Required Skills:

• 5+ years of Business Analyst / Systems Consulting experience

• Strong experience with:

• Requirements gathering & SDLC

• Agile delivery (Scrum/Kanban)

• Jira & Confluence

• User stories & acceptance criteria

• Cross-functional stakeholder management

• Experience working with engineering teams on:

• APIs

• Integrations

• Data flows

• Platform modernization

• Strong communication, analytical, and organizational skills

• Ability to support testing, UAT, and release activities

Nice to Have:

• Python or SQL knowledge
• Scrum Master background
• Financial services industry experience
• Exposure to GenAI-assisted analysis/documentation tools
• Experience in COO / Operations environments

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $60 - $65

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

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