Technology Auditor, Internal Audit

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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Internal Audit Organization is an independent and objective function that assists Salesforce to meet its goals through independent reviews and assessments. Specifically, the Internal Audit Organization evaluates and provides recommendations to enhance the effectiveness, efficiency, and scalability of the company's processes, information systems, and underlying internal control environment. The Internal Audit Organization also evaluates and assists in improving the effectiveness of the Company's risk management and governance processes. This function reports administratively to the President and Chief Operating and Financial Officer (COFO) and directly to the Audit and Finance Committee of the Company's Board of Directors.

Internal Audit is modernizing the way we perform our audits, using technology, AI, and analytics to fuel the transformation. We are looking for an Internal Auditor to excel with an amazing team to support you. You will have the opportunity to support audit activities for the Company's technology and product functions (e.g., Business Technology, Engineering, Product Management), with a growing focus on how AI and agentic capabilities are adopted, governed, and controlled across these functions.

What You'll Actually Be Doing

Success will be measured upon the Auditor successfully executing key tasks, including:

• Support audits that assess risks and controls over AI and agentic capabilities embedded in business processes - including access and authorization, guardrail enforcement, data grounding, third-party AI/LLM dependencies, and Responsible AI considerations
• Help evaluate how company and customer data is used by AI tools and connected platforms, including data minimization, masking, consent, logging, and monitoring
• Be intellectually curious and passionate about internal audit, learning about new processes, systems, and technologies (including AI) and how to make them better, driven by "doing the right thing", effectively maneuver through the organization, influence others, and keep up with a dynamic and fast-changing environment
• Be a team-oriented individual who can effectively work at all levels within the organization, both within Audit and by collaborating with other 2nd line risk and compliance teams and 1st line business partners
• Be a "self-starter" with the ability to manage project commitments independently, with minimal oversight
• Assist Senior Auditors and Audit Managers / Senior Managers with planning and general team functions
• Assist with planning, fieldwork, and reporting throughout the audit life cycle
• Develop a strong understanding of Salesforce's business model, processes, systems, and underlying controls, and influence positive change in these areas
• Be knowledgeable in project management best practices including project plans, charters, and task management
• Individually and with the team, build relationships and work with process owners to understand and document their operations and the underlying internal control environment
• Develop and execute audit testing procedures to evaluate the design and operating effectiveness of internal controls
• Use AI and generative-AI tooling (e.g., agentic assistants and AI-enabled GRC/eGRC workflows) to accelerate audit planning, testing, and documentation, applying "human-at-the-helm" review of AI-generated output and adhering to the team's AI governance framework (data classification, data-exposure, and consumption considerations)
• Seek opportunities to automate repetitive audit test procedures and improve testing efficiency through data analytics and AI
• Prepare high-quality audit work papers documenting the test steps performed and the results and recommendations
• Deliver assigned audit tasks and other project tasks within required deadlines and with minimal supervision, with a focus on delivering quality and adhering to global audit methodologies
• Manage issue follow up and closure process for open Management Action plans, resulting from past audits
• Stay abreast of best practices, both internally and externally, and provide a conduit for introducing those practices to the Company
• Be a role model for the Company's values and demonstrate the highest ethical standards

You're Our Person If...

• A minimum of 1-2 years experience in Internal Audit, Compliance, or Risk Assurance and the ability to demonstrate:

• Understanding of and experience with the audit life cycle

• Understanding of audit best practices in the form of planning, fieldwork, and reporting

• Experience working with business owners and teams in an audit capacity

• Comfort adopting and experimenting with new AI/GenAI tools in a controlled, responsible manner ("builder" / Customer-Zero mindset)

• Strong understanding of operational and IT internal control methodologies and terminology (e.g., COSO, COBIT), including documentation and testing

• Foundational understanding of AI governance and Responsible AI concepts - e.g., model risk, third-party AI/LLM supply chain, and AI security

• Familiarity with AI risk and governance frameworks (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act) and knowledge of and ability to research and apply the guidance to a changing control environment

• Familiarity with data protection and privacy concepts, including data residency and jurisdictional (cross-border) data controls

• Highest level of ethics, independence, and professionalism

• Strong analytical and data analysis skills

• Ability to work in a high-growth, fast-paced environment, often on multiple projects simultaneously

• Ability to work with minimal day-to-day supervision

• Understanding of business processes related to technology companies

• Excellent communication and interpersonal skills

• Strong problem-solving capabilities

• Intellectual curiosity

• Experience with data analysis and visualization tools, such as Tableau (including Tableau Next), and modern data platforms

• Experience auditing IT general controls

• Exposure to auditing or using AI/ML systems, LLM-based applications, or agentic workflows

• Comfortable working and supporting a fully global, multicultural, and distributed team

• Knowledge about cloud computing, AI, or technology businesses and processes

Even Better If...

• CPA, CIA,CISA, or other relevant audit certifications, including AI-audit / AI-governance certifications (e.g., ISACA Advanced in AI Audit (AAIA) or equivalent)

Preferred Locations

• Primary Location: Dallas
• Secondary locations: Atlanta, Indianapolis

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.