Technology Assistant

Technology Assistant

Salary

$50,148.80 - $64,001.60 Annually

Location

District Wide

Job Type

Classified

Job Number

262700072

Department

DISTRICT WIDE

Division

TECHNOLOGY

Opening Date

08/19/2026

Closing Date

6/11/2027 11:59 PM Pacific

Bargaining Unit

N/A

Desired Start Date

09/01/2026

• Description
• Benefits

Summary

The Colville School District is now accepting applications for a Technology Assistant to support a wide range of Technology Department needs. The Technology Assistant provides responsive Tier 1 technology support to students and staff throughout the district. This position serves as a first point of contact for common hardware, software, account, printing, classroom technology, and connectivity issues; prepares and maintains devices; documents service work; and supports accurate technology inventory. The successful candidate will be approachable, dependable, organized, and able to explain technical information in plain language. This is a 260-day position that includes medical, dental, and vision insurance, retirement, and other benefits consistent with full-time district staff. Continued employment is subject to satisfactory performance evaluations.

Essential Duties

• Respond to support requests received by phone, email, or the district help desk system; document troubleshooting steps and resolutions accurately.
• Troubleshoot Windows and ChromeOS devices, applications, user accounts, printers, classroom displays, audiovisual equipment, and basic network connectivity.
• Install, configure, deploy, update, repair, replace, and securely retire computers, mobile devices, printers, peripherals, and related equipment.
• Maintain accurate asset records, including device assignment, location, warranty, repair, and disposal information.
• Provide patient, user friendly assistance and brief training to students and staff on district-supported technology.
• Support technology setup for classrooms, offices, testing, events, labs, and device carts.
• Perform delegated user account and group management tasks while protecting confidential information.
• Assist technology staff with cabling, network equipment, system maintenance, device deployments, summer projects, and vendor support.
• Travel between district buildings and prioritize requests based on urgency and instructional impact.
• Attend required training sessions, meetings, and workshops.
• Foster open communication and partnerships among teachers, students, and district support staff.
• Demonstrate strong customer service orientation.
• Perform other duties and projects as assigned.

(The duties listed are representative of the work typically performed in this position and are not intended to be an exhaustive list of duties, responsibilities, or requirements. The District reserves the right to assign additional related duties as needed.)

Physical Demands

The physical requirements outlined below represent those necessary for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee is required to stand, stoop, walk, sit, kneel, crouch, and crawl.
• Must be able to work with students whose native language is not English and with students at varying levels of English language proficiency in a classroom setting.
• The employee will drive their personal vehicle between district facilities daily.
• Prolonged computer use.
• Moving equipment or furniture.
• Safely using ladders and hand or power tools.

Work Environment

The following characteristics represent typical conditions encountered while performing the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these functions.

• Job duties may require working at various building sites.
• Wiring closets districtwide.
• Classroom or office settings when appropriate.
• Occasional off-site work.
• Frequent interruptions, changing priorities, deadlines, and interaction with individuals who may be frustrated or need additional assistance.
• The employee will occasionally work in outside weather conditions.

Qualifications

• High School Diploma or equivalent.
• Relevant education, technical training, certification, or hands-on experience supporting computers and users.
• Working knowledge of computer hardware, common operating systems and applications, basic networking, and troubleshooting methods.
• Strong customer service, communication, organization, documentation, and problem-solving skills.
• Ability to learn unfamiliar systems, follow technical procedures, work independently, and collaborate as part of a team.
• Ability to maintain confidentiality and use sound judgment when working with student, staff, and district information.
• Flexibility is a required with the ability to multitask and adapt to changing priorities.
• Ability to develop, maintain, and promote strong internal and external relationships.
• Must have a favorable state and national fingerprint background check.
• Must possess a valid driver's license.
• Strong oral and written communications skills.

Preferred Qualifications

• Associate degree, technical school training, industry certification, or equivalent experience in information technology.
• Technology support experience in a K-12 school, public agency, a help desk, or a similarly service-focused environment.
• Experience with Microsoft 365, Google Workspace for Education, Microsoft Intune, Active Directory or Entra ID, ChromeOS administration, device deployment, or inventory/help desk systems.
• Experience repairing computers, supporting printers and classroom audiovisual equipment, or installing low-voltage network cabling.

Supplemental Information

We are an Equal Opportunity Employer and Educator who fully and actively supports equal access for all people, regardless of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, and the use of a trained dog guide or service animal, and equal access to the Boy Scouts of America and other designated youth groups. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint, or otherwise oppose discrimination. The following positions have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator - Exec. Director of Business & Operations, Section 504 Coordinator - Exec. Director of Student Services, Title IX Coordinator - Exec. Director of Student Services. Contact: 217 S. Hofstetter Street, Colville WA 99114 services@colsd.org 509-684-7850. The Colville School District is a drug free/tobacco free workplace. This organization requires a successful applicant to provide eligibility and verification of legal right to work in the United States in compliance with Immigration Reform and Control Act. Notice: The candidate selected will be hired on a temporary basis subject to favorable reporting of a state and national fingerprinting background. An Equal Opportunity Employer.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. Employees are eligible for SEBB health benefits if Colville School District anticipates they will work at least 630 hours per school year (September 1 through August 31). Eligible Colville School District employees receive a comprehensive benefit package through the School Employees Benefits Board (SEBB). This includes medical, dental, vision, long term disability, life/AD&D insurance and other optional benefits.

Medical Insurance

Five plans are available to choose from if you reside in Stevens county. Medical insurance is optional. Employees who carry medical insurance will have a monthly out-of-pocket cost. Employees have the option to cover their family/dependents on medical insurance as well. SEBB Medical Benefits At-A-Glance

Dental Insurance

With three plans to choose from, dental insurance is provided free to the employee and their family/dependents. Dental Plan Comparison Side by Side

Vision Insurance

With three plans to choose from, vision insurance is provided free to the employee and their family/dependents. Compare Vision Plans Side by Side Tool

Life and AD&D Insurance

Basic life insurance ($35,000 policy) and accidental death and dismemberment ($5,000 policy) are free to the employee. The employee has the option to purchase additional life insurance. Life Insurance Details

Long-Term Disability Insurance

Basic long-term disability insurance is free to the employee. The employee has the option to purchase additional long-term disability insurance. Long Term Disability (LTD) Plan Info

Tax Saving Programs

Employee may elect to participate in tax-savings programs such as Flexible Spending Arrangements (FSAs) or Dependent Care Assistance Program (DCAP).

Employee Assistance Program (EAP)

EAP coverage with Washington State Employee Assistance Program is free to the employee. The EAP promotes the health and well-being of employees and their household members by offering legal, financial and counseling consultations.

Work/Life Balance (Time Off Benefits)

We offer a robust leave program-including personal, sick, vacation (for eligible roles), bereavement, and holidays-with specific leave amounts varying by position. Additional benefits include leave sharing and annual buy-back options.

Retirement and Deferred Compensation

District Employees are members of the Washington Teachers Retirement System (TRS) or School Employees Retirement System (SERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Employer Colville School District 115

Address 217 S. Hofstetter St.

Colville, Washington, 99114

Phone 509-684-7850

Website colsd.org