Software Engineer 4
Locations: DES MOINES/ MINNEAPOLIS /IRVING
Schedule: Hybrid, 3 days in, 2 days remote
Top Skills:
1. Observability Platforms
2. CI/CD Toolset
3. Automation
4. Agentic AI
5. Unix
Required Skills:
- Experience leading large-scale production support using ITIL practices; supporting AI/ML and LLM-based systems; managing reliability, observability, incident response, and operational risk; expertise across on-prem, hybrid, and public cloud environments
- CI/CD tools (Jenkins, Artifactory, UDeploy, Terraform)
- Automation (Ansible)
- Observability platforms (AppDynamics, Splunk, Grafana, BigPanda, Application Insights)
- Resilient system design
- Support for large-scale Java/.NET applications and Oracle/MSSQL databases.
- Agentic AI experience
- Experience with L2 level troubleshooting (Unix commands)