SYSTEMTEC is seeking a Technology Analyst - Exchange for a hybridopportunity for candidates in Columbia, SC.Candidate will provide technical administration, support, and lifecycle management for enterprise messaging and collaboration technologies, with a primary focus on Microsoft Exchange and Microsoft 365 environments. This role will help maintain secure, reliable email services by supporting hybrid infrastructure, troubleshooting complex messaging issues, developing technical standards, and collaborating with IT stakeholders to improve enterprise communication platforms.
Required Qualifications of the Technology Analyst – Exchange:
- Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
- Bachelor's degree in Computer Science, Information Systems, or a related field; alternatively, 4 years of relevant work experience or 2 years of relevant experience combined with an associate's degree in a related discipline.
- At least 4 years of experience with relevant IT technologies, products, or processes, including at least 1 year of direct support experience.
- Hands-on experience administering Microsoft Exchange Online and Microsoft 365 environments.
- Working knowledge of Microsoft Exchange Server and hybrid Exchange configurations.
- Experience with Microsoft Entra ID, PowerShell, and Exchange Online PowerShell.
- Knowledge of Microsoft Defender for Office 365 and enterprise email security solutions.
- Experience managing mailboxes, distribution groups, shared mailboxes, mail flow, connectors, transport rules, and message tracing.
- Understanding of email retention, archiving, mailbox policies, authentication, Autodiscover, and mail routing.
- Strong troubleshooting, research, communication, customer service, and organizational skills, with the ability to manage competing priorities and work effectively with technical and business stakeholders.
Preferred Skills/Experience of the Technology Analyst – Exchange:
- Experience with Microsoft Purview and Microsoft 365 compliance capabilities.
- Knowledge of Exchange Server 2016, 2019, or Subscription Edition.
- Experience supporting Exchange migrations, hybrid coexistence, and cross-domain messaging environments.
- Familiarity with Proofpoint or other enterprise email security platforms.
- Experience developing technical documentation, operational procedures, technology standards, and infrastructure roadmaps.
Responsibilities of the Technology Analyst – Exchange:
- Administer and support Microsoft Exchange Online and related messaging services, including mailbox provisioning, distribution groups, shared resources, mail flow, connectors, transport rules, retention policies, and message tracing.
- Maintain and troubleshoot hybrid Exchange environments, including coexistence between on-premises Exchange and Exchange Online, migrations, authentication, Autodiscover, and cross-domain messaging.
- Evaluate existing technologies, research emerging solutions, and collaborate with vendors and internal stakeholders to establish technology roadmaps, lifecycle plans, and infrastructure standards.
- Develop, implement, and maintain technical policies, best practices, procedures, and documentation to promote consistency, security, and operational efficiency.
- Provide technical guidance and expertise to IT operations, architecture, management, and business teams while translating business needs into effective technical solutions.
- Maintain effective working relationships with vendors and internal stakeholders, monitor technology changes, and identify opportunities to improve service reliability, security, and performance.
Work Location: Hybrid. Columbia, SC.
Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match.
***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***