Technician

Company: Yumi Ice Cream

Location: The Colony

Title: Technician

Job Summary

This position is responsible for inspecting, diagnosing, maintaining, repairing, installing, and replacing company fleet vehicles, HVAC systems, refrigeration equipment, ice cream freezers, bunkers, and related mechanical, electrical, and climate-control systems. The position performs preventive maintenance and responds to service calls and equipment failures to ensure vehicles and equipment remain safe, operational, reliable, and energy-efficient. Work is performed in shops, warehouses, customer locations, and field environments and requires strong mechanical, electrical, HVAC, and refrigeration troubleshooting skills.

Primary Responsibilities

• Inspect, diagnose, repair, and maintain company fleet vehicles and mobile equipment.
• Perform preventative maintenance on company vehicles, HVAC equipment, refrigeration equipment, freezers, and bunkers.
• Troubleshoot and repair mechanical, electrical, hydraulic, steering, suspension, brake, air-conditioning, HVAC, and refrigeration systems.
• Diagnose, repair, and maintain HVAC systems, refrigeration systems, walk-in coolers, ice cream freezer equipment, and related temperature-control systems.
• Perform preventative maintenance, inspections, troubleshooting, and repairs on HVAC, refrigeration, and climate-control systems.
• Diagnose and repair HVAC equipment including compressors, condensers, evaporators, thermostats, controls, motors, fans, and refrigeration components.
• Monitor and maintain refrigerant systems in accordance with EPA regulations and manufacturer specifications.
• Troubleshoot and repair electrical systems on HVAC and refrigeration control systems.
• Install, replace, remove, relocate, and commission HVAC, refrigeration, freezer, and related equipment at customer locations.
• Respond to equipment breakdowns and service calls in a timely manner.
• Inspect equipment to identify operational issues, safety concerns, or repair needs.
• Replace defective components using hand tools, power tools, testing equipment, and manufacturer specifications.
• Perform emergency repairs as necessary to minimize operational downtime.
• Maintain service records, work orders, and equipment maintenance documentation.
• Maintain a clean, organized, and safe work area, service vehicle, and equipment.
• Operate company vehicles, forklifts, and other equipment in accordance with company safety standards.
• Comply with all applicable DOT, OSHA, EPA, and company safety regulations.
• Adhere to all applicable safety procedures, policies, and regulatory requirements.
• Perform other duties as assigned.

Work Environment

• Work is performed in repair shops, warehouses, customer locations, and outdoor environments.
• Regular travel between company facilities and customer locations is required.
• Exposure to moving mechanical parts, electrical systems, HVAC systems, refrigeration equipment, refrigerants, chemicals, grease, lubricants, dust, and cleaning agents.
• Work may be performed in refrigerated, frozen, and non-climate-controlled environments.
• Exposure to varying weather conditions, including heat, cold, rain, and humidity.
• May be required to work in confined spaces, on loading docks, rooftops, and around vehicle traffic and material-handling equipment.
• Occasional after-hours, weekend, or emergency service work may be required to support operational needs.

Physical Requirements

• Frequent standing, walking, bending, kneeling, crouching, twisting, climbing, lifting, carrying, pushing, and pulling.
• Ability to frequently lift and move up to 75 pounds.
• Ability to grip a minimum of 45 pounds with each hand.
• Ability to work in confined spaces and at varying heights, including using a ladder when required.
• Ability to perform repetitive use of hands and arms for tool operation and repairs.
• Ability to safely operate vehicles, equipment, and machinery.

Minimum Requirements

• High School Diploma or GED.
• Minimum of three (3) years of experience in mechanical repair, fleet maintenance, HVAC service, refrigeration repair, equipment maintenance, or a related technical field.
• Working knowledge of mechanical, electrical, hydraulic, HVAC, and refrigeration systems.
• Experience maintaining, troubleshooting, and repairing commercial HVAC and refrigeration equipment.
• Knowledge of refrigeration cycles, electrical controls, temperature-control systems, and HVAC troubleshooting techniques.
• Experience troubleshooting, diagnosing, and repairing equipment using appropriate tools and testing devices.
• Ability to read and interpret technical manuals, wiring diagrams, HVAC and refrigeration schematics, and repair instructions.
• Valid Texas Driver License with an acceptable driving record.
• Ability to work independently with minimal supervision and manage multiple priorities.
• Ability to work in non-climate-controlled, refrigerated, and frozen environments.
• Ability to travel locally and work in shop, warehouse, and customer locations as needed.
• Strong troubleshooting, problem-solving, and customer service skills.
• Ability to read, write, and communicate effectively in English regarding job duties and safety requirements; bilingual Spanish preferred.
• Must provide own hand tools and toolbox.
• Must follow all company safety policies and procedures.
• Must maintain a professional appearance consistent with company standards.
• Use of tobacco, nicotine, vaping products, or similar substances is prohibited in company facilities, vehicles, and while conducting company business.
• Contingent upon successful completion of a company-approved background check, motor vehicle report (MVR), drug screen, physical examination, and Human Performance Evaluation (HPE).

Knowledge, Skills, and Abilities

• Advanced knowledge of HVAC and refrigeration principles, components, controls, and diagnostic procedures.
• Strong mechanical and electrical troubleshooting capabilities across fleet, HVAC, and refrigeration systems.
• Ability to read and interpret wiring diagrams, refrigeration schematics, and HVAC system documentation.
• Proficiency using refrigeration gauges, leak detectors, multimeters, recovery equipment, and HVAC diagnostic tools.
• Knowledge of EPA refrigerant handling requirements and industry safety standards.
• Ability to prioritize service calls and manage multiple assignments effectively.
• Strong attention to detail and commitment to safety.
• Effective communication and customer service skills.
• Ability to work independently and make sound technical decisions in the field.

Preferred Qualifications

• Technical training in HVAC, refrigeration, automotive, diesel, electrical, or mechanical systems.
• EPA Section 608 Certification preferred.
• HVAC Technician Certification, Refrigeration Certification, ASE Certification, or equivalent technical credential preferred.
• Experience servicing commercial HVAC equipment, walk-in coolers, freezers, refrigeration equipment, or cold-storage systems.
• Experience with fleet vehicles, route equipment, or consumer packaged goods distribution operations.
• Forklift Certification preferred.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Equal Employment Opportunity

The Company is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to any legally protected status.