Benefits:- Fun and Exciting Work Environment
- Culture & Community - engaging team events, monthly team recognition
- 401k, Roth IRA
- Financial Security - competitive salary, incentive bonus structure
- Generous Paid Time Off Policies
- Work-Life Balance - Flexible working schedule
- Paid Parental Leave
- Health & Wellbeing - company sponsored health and vision insurance
- Professional Development
Role Purpose:
The role of a site-specific technician at Uptown Alley is pivotal in ensuring the smooth operation and maintenance of various technical systems and equipment within the facility
Key Responsibilities:- Strategic and Financial Management
- Collaborate with management to develop budgets for technical maintenance and repairs, as well as capital
expenditures for equipment upgrades or replacements. - Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget
constraints.
- Operational Management
- Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and
longevity. This includes conducting inspections, lubricating moving parts, replacing worn components, and
cleaning equipment as necessary. - Provide technical support and assistance to other staff members, including operators, supervisors, and
managers. Site-specific technicians may offer guidance on equipment operation, troubleshooting
techniques, and safety procedures. - Coordinate with equipment vendors, suppliers, and service providers to obtain spare parts, components, and
technical support as needed. Site-specific technicians may communicate with external vendors to order
supplies, schedule repairs, or request specialized services. - Maintain accurate records of equipment maintenance, repairs, inspections, and inventory. Site-specific
technicians document maintenance activities, equipment specifications, safety procedures, and other
relevant information to ensure compliance and facilitate knowledge sharing - Conduct regular safety inspections of technical equipment and installations to identify potential hazards or
safety risks. Site-specific technicians must ensure that all equipment meets safety standards and regulatory
requirements.
- Staff Management
- Provide training and guidance to technical staff members to ensure that they have the necessary skills and
knowledge to operate and maintain equipment safely and effectively. - Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best
practices.
- Customer Service
- Ensure guest satisfaction by addressing and resolving technical issues promptly.
- Assist in developing and implementing safety protocols, procedures, and training programs for staff, and guest.
Education & Qualifications:- Highschool or GED equivalent.
- Must be 21 years old.
- Must be able to work up to fifty hours per week.
- Able to lift up to 50 lbs., Able to stand for long periods of time.
- Desirable - AA or BA in business management or relevant discipline.
Experience:- Minimum 3-7 years' experience with an FEC or restaurant in a managerial or leadership position.
- Experience in a high-volume environment.
- Desirable - Previous experience in a senior management role at an FEC or restaurant
Skills & Competencies:- Problem solving skills
- clear and effective communication
- Ability to organize tasks
- critical thinking skills
Personal Qualities:- Self-motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:- English
- Desirable - Spanish
Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: Technical Manager / General ManagerCollaborates With: Management Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests