A+ Communications, Security & Home Solutions is a trusted leader in communications, security, audio/video, and automation control. Our experienced team specializes in customizing services to fit customers' specific needs, whether it be for home entertainment and safety or workplace productivity and security.
A+ Communication & Security
Job Title: Technician Level 2, Home Solutions
Department: A+ Communications
FLSA: Non-Exempt
General Function:
This role installs and services anything low voltage for the residential customer: Surveillance, Security and Audio/Video Systems. 10% travel outside of the local area.
Core Competencies:
- Partnership
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations:
Accountable and Reports to: Manager, Home Solutions
Positions that Report to you: None
Primary Duties and Responsibilities:
- Identify and manage safety hazards related to the home environment as well as maintaining project safety in accordance with specified safety guidelines.
- Assists the Manager, Home Solutions with project planning, installation and service.
- Demonstrates independent judgment and fiscal responsibility.
- Communicates effectively; interacts well and builds trust with the project team, leadership, subs/suppliers; and demonstrates a sense of teamwork.
- Reports to work on time and adheres to company policies and guidelines.
- Takes the initiative to communicate and improve the company procedures and processes. Deals effectively with varying workload requirements, frequent changes, delays and/or unexpected events.
- Consistently meets established quality standards.
- Thoroughly test systems prior to turn-over to the client for first time use.
- Continue to develop technical and analytical skills by working with customers, attending training and reading product manuals.
- Maintain and protect all tools, equipment and material for assigned projects.
- Present a professional image to the client.
- Must be able to regularly lift and/or move up to 100 pounds.
- Must be familiar and comfortable working at various elevations using a ladder and/or man-lift.
- Pass a DOT Physical/Drug Screen and continue to hold a DOT Class C license certification.
Secondary Duties and Responsibilities:
- Other duties as assigned by Management.
Education and Experience:
High School or equivalent is required. Must be experienced with home theater A/V; multi-room stereo; networking and carry a NICET I or NBFAA certification.
Physical Requirements:
- Level 4 - Heavy Work according to the Department of Labor Weight Classifications with the primary functions being heavy lifting in nature.
- Frequent to constant lifting, carrying, kneeling, stooping, squatting, crawling, climbing, reaching, pushing and pulling.
Working Conditions:
Private home atmosphere with frequent interruptions
Equipment Used to Perform Job:
Proficient use of I-pad and laptop computer with Microsoft Office, Man-Lift, employee-supplied hand tools.
Looking to join our team of experts? Apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.