The Level 2 Technician is a proficient and experienced technician with in-depth knowledge of audio-video, security, surveillance, control, and networking systems. This role leads installations, troubleshoots complex technical issues, and provides advanced on-site and remote support.
Numbers & Facts
Location
Chattanooga, Tennessee
Website
https://www.fortechtn.com
Description
The Level 2 Technician is a proficient and experienced technician
with in-depth knowledge of audio-video, security, surveillance,
control, and networking systems. This role leads installations,
troubleshoots complex technical issues, and provides advanced on-site
and remote support. Tech 2 technicians often mentor junior technicians
and play a key role in ensuring project success. Responsibilities
include, but are not limited to:
Lead and manage AV installations, ensuring projects are
completed on time and within budget.
Design and implement complex AV systems, including programming
and configuration.
Troubleshoot advanced technical issues related to AV,
security, and networking systems.
Provide expert on-site technical support to clients, resolving
complex problems and ensuring client satisfaction.
Mentor and train Tech 1 technicians, providing guidance and support.
Collaborate with project managers and sales consultants to
develop technical solutions.
Maintain detailed project documentation, including system
diagrams and equipment lists.
Stay up-to-date with the latest AV technologies and trends.
Manage company tools and equipment, ensuring they are properly maintained.
Contribute to process improvements and best practices.
Requirements
High school diploma or equivalent; advanced technical
certifications preferred (e.g., Control4, Lutron, Alarm.com).
3+ years of experience in AV installation or a related field.
Expert knowledge of AV, security, and networking systems.
Proficiency in programming and configuring AV control systems.
Advanced troubleshooting skills and the ability to resolve
complex technical problems.
Excellent communication, interpersonal, and leadership skills.
Ability to work independently and manage multiple projects simultaneously.
Strong work ethic and a commitment to quality.
Valid driver's license and clean driving record.
Ability to pass a background check.
Benefits
Competitive Pay: Level II Technicians range from $25-35 an hour.
401K: Retirement accounts with matching.
PTO: Paid Time Off for Vacation and Sick Leave.
Professional Development: Increase your value while getting paid.
Paid Holidays: FORTECH pays for the majority of Federal Holidays.
Employee Discounts: Discounts on your favorite
technology.