Technician III

Our client, a Consumer Products And Software Services company, is looking for a Technician III for their Sunnyvale, CA location.

Responsibilities:

• Responsible for test board and equipment setup, tear down, maintenance, data collection, and logistics.
• Responsibilities will also include maintaining lab standards to keep them safe, clean, and organized.
• Deploy test boards that run automated tests from engineering and troubleshoot issued requests that potentially have test setup issues.
• Remove and redeploy test board setups that need new test procedures from engineers' requests in a regular cadence.
• Collect data for critical metrics for the lab and track progress.
• Perform test equipment inventory, calibration, and maintenance routine.
• Understand and configure electro-mechanical component installations using BOM, drawings, and schematics.
• Perform electro-mechanical repair, troubleshoot wiring, and test modified semi-complex assemblies without supervision on standard projects.
• Communicate effectively and recommend changes on the document where applicable to actual wiring and mechanical build of assembly.
• Perform self-inspection according to the Manufacturing and or internal procedure checklist.
• Identify problems, document them, and bring them to the supervisor's attention.
• Check equipment for calibration status expired materials, and follow all ESD and other general housekeeping procedures.

Requirements:

• We seek an engineering technician responsible for test equipment setup, tear down, maintenance, data collection, and logistics.
• The customer service technician ensures the engineering service request operates reliably and satisfies the customer's end-use requirements.
• Experience working with customers and managing the interaction is essential.
• Ability to be self-motivated and accountable in a fast-paced, independent environment
• Ability to think creatively as well as methodically regarding technical issues
• Respond promptly to customer inquiries and acknowledge and resolve customer issues.
• Communicate and coordinate with colleagues and provide feedback on the efficiency of the customer service process.
• Strong troubleshooting with critical thinking, attention to detail, and organizational skills.
• Ability to multitask, manage time, and prioritize and work in an unsupervised environment
• Understanding basic electronics and knowledge of lab equipment (Oscilloscopes, DMM, signal generator, signal analyzer) is helpful.
• Basic understanding of MS Office, PDFs, and the ability to read basic schematic, BOM, and documentation.
• Detail oriented. Must read and follow written instructions, schematics, and diagrams correctly.
• Demonstrate proficiency in English reading, writing, and verbal communication.
• Associate or Bachelor's Degree in a Tech-related Major or 4+ years of equivalent experience in a Lab or customer service in a data center environment or field service technician.
• The ability to read schematics and set up various cable connectivity types to test equipment and DUT is a plus.
• Basic user-level understanding of Unix/Windows and Networking with Enterprise Switches and Routers is a plus.
• Ability to solder and rework PCBA components SMT, Through holes, wires, terminal and fine pitch parts.
• General test instrumentation hardware and software knowledge is a plus.
• Experience with environmental chamber operation and support.
• The ability to occasionally lift 50 lbs of equipment set up on the bench.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities