Job Summary/Overview
The Repair Technician II tests, troubleshoots, and repairs electronic components and systems, in accordance with company policies and procedures.
Essential Duties and Responsibilities
- Assist in training new and lower level repair technicians.
- Act as a technical resource to other employees to address and resolve inquiries and problems.
- Troubleshoot, repair and test various electronic components and systems including returned materials.
- Ability to work on High Voltage power electronics and components up 600 volts.
- Process, test, prepare for shipment, as required or if needed, to include any or all of the following; product programming; downloading of parameters; inputting and printing data from the Magnetek ERP system Manage 2000.; printing shipping papers, forwarding product and documentation to the distribution department for shipping.
- Navigate the Magnetek ERP system to locate the appropriate documentation and processes to complete the repair activity.
- Prepare repair reports and estimates for repairs, and complete the required paperwork to complete the repair process.
- Ensure the completion of all required records, paperwork, reports, documents, etc.
- Complete special projects as assigned.
- Maintain technical competency, technical knowledge of current and new products, and remain current in technology and changes in the industry.
- Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.
Knowledge, Skills, Competencies, and Abilities
- Requires the ability to operate a variety of standard business machines, such as a computer and the job-related software, a keyboard, calculator, telephone, digital camera, photocopier, etc.
- Requires proficiency utilizing and operating various electronic testing equipment and meters.
- Ability to solder and remove whole components from printed circuit boards and SMT components.
- Ability to read and understand schematic diagrams and technical specifications, as it pertains to products.
- Ability to read and interpret documents such as safety rules, drawings, electrical schematics, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization. Work with departments on resolving product issues as needed, the departments include application engineering, research & development and Quality.
Required Qualifications
- Requires an associate degree in electronics; or two years of college in related electronics coursework and three to five years of repair/service-related experience; or equivalent combination of education and experience.