We are seeking a hands-on, customer-focused Field Operator to support our robotic unloading and palletizing systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers.

Job Overview

We are seeking a hands-on, customer-focused Field Operator to support our robotic unloading and palletizing systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery.

Key Responsibilities

• Operate and monitor robotic unloading and palletizing systems on-site
• Perform basic maintenance and support daily system readiness
• Troubleshoot and resolve electro-mechanical issues in real time
• Interface directly with customers, ensuring satisfaction and clear communication
• Document activities and system performance through detailed field reports

Required Skills & Qualifications

• Ability to work independently in fast-paced environments
• Strong troubleshooting skills for electro-mechanical systems
• Physically able to lift up to 50 lbs
• Excellent communication and problem-solving skills
• Able to work and commute daily on-site in Buena Park, CA at customer warehouse

Education & Experience

• High School Diploma or GED
• Hands-on experience with electro-mechanical systems (professional or personal projects such as PC builds, automotive work, etc.)
• Prior experience in a customer-facing or field service role

Preferred Qualifications

• Associate’s Degree or higher in a technical field
• Experience in automation, robotics, or warehouse operations

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