Technician, Desktop Support NE (226 Days)

''302298'',''true'',''302298'',''false'',''Submission for the position: Technician, Desktop Support NE (226 Days) - (Job Number: RTP20260908-014)'',''false'',''302298'',''false'',''true'',''Technician, Desktop Support NE (226 Days)'',''RTP20260908-014'',''!*!

• Ensure the smooth operation of technology for schools and/or administration offices. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.

• Support campus-based technology users.

• Escalate system disruptions of campus technology services to appropriate technology tier II department.

• Train campus principals, teachers, and staff as required.

• Support special events at campus and other district locations.

• Support computers, mobile devices, digital A/V equipment and peripherals.

• Support instructional software applications.

• Support quality control on vendor projects.

• Attend training and meetings as required.

• Follow attendance policy as assigned by supervisor.

• Perform other functions that may be assigned by Client Solution Department and/or supervisor.

• Follow all rules, regulations, and policies of DISD.

'',''!*!

• Ensure the smooth operation of technology for schools and/or administration offices. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.

• Support campus-based technology users.

• Escalate system disruptions of campus technology services to appropriate technology tier II department.

• Train campus principals, teachers, and staff as required.

• Support special events at campus and other district locations.

• Support computers, mobile devices, digital A/V equipment and peripherals.

• Support instructional software applications.

• Support quality control on vendor projects.

• Attend training and meetings as required.

• Follow attendance policy as assigned by supervisor.

• Perform other functions that may be assigned by Client Solution Department and/or supervisor.

• Follow all rules, regulations, and policies of DISD.

'',''!*!

• Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
• A+ Certification preferred.
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
• Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education.
• Knowledge in troubleshooting and resolving operating system and software issues.
• Knowledge in troubleshooting and resolving technology hardware failures.
• Strong verbal and written communication skills.
• Knowledge of audio visual devices preferred.
• Knowledge of TCP/IP and basic networking protocols.
• ITIL V3 Certification preferred.
• Excellent customer service skills.

'',''!*!

• Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
• A+ Certification preferred.
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
• Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education.
• Knowledge in troubleshooting and resolving operating system and software issues.
• Knowledge in troubleshooting and resolving technology hardware failures.
• Strong verbal and written communication skills.
• Knowledge of audio visual devices preferred.
• Knowledge of TCP/IP and basic networking protocols.
• ITIL V3 Certification preferred.
• Excellent customer service skills.

'','''','''',''

Edtech-Enterprise Support Services (820)

5501 LBJ FWY

SUITE 1000

Dallas, 75240

'',''Edtech-Enterprise Support Services'',''5501 LBJ FWY'',''SUITE 1000'',''Dallas'',''75240'',''Desktop Support Technician'',''Desktop Support Technician'','''',''Full-time'',''Day Job'','''',''45,200.00'',''45,200.00'',''55126.00'',''55126.00'',''Sep 11, 2026'',''Sep 11, 2026'',''false'',''302298'',''302298'',''true'',''302298'',''false'',''Submission for the position: Technician, Desktop Support NE (226 Days) - (Job Number: RTP20260908-014)'',''false'',''302298'',''false'',''true''