| 48 Months of Experience in drafting and developing technical writing efforts across software documentation, business processes, and IT operations |
| 48 Months of Experience in breaking down complex information and organizing it logically for the user, with a focus on clarity, accuracy, and consistency |
| 48 Months of Experience in research and information gathering, including document analysis and interviewing stakeholders and subject matter experts (SMEs) |
| 60 Months of Experience utilizing Microsoft Office products (Word, Excel, Visio) to support documentation development and delivery |
| 36 Months of Experience in document management: organizing information; creating diagrams, charts, and other visual aids; and using documentation systems |
| 36 Months of Experience working independently and collaboratively with cross-functional teams, including developers, analysts, operations and customer support, to ensure documentation aligns across system and business functions and meets user needs |
| 36 Months of Experience in reviewing and testing documentation, including the incorporation of feedback to update and improve content and testing for usability and accuracy |
| 36 Months of Experience utilizing industry standard technical summary and reporting techniques |
| Bachelor's Degree |