Bachelor's degree in Technical Writing, Rhetoric, Communications, or related field (or equivalent experience).
8+ years of technical writing and editing experience. 2+ years of hands-on NLP or conversational AI experience. 2+ years in financial services (preferred).
Advanced knowledge of technical writing methodology and style guides. Practical experience with knowledge management and KCS principles. Knowledge of financial institution structures, regulations, and loan servicing processes (preferred). Salesforce experience preferred.
Salary Range - $120,000-$140,000 a year
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TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.