Technical Writer, Manufacturing

Administer and support learning, knowledge management, and documentation systems, including user access, system configuration, and troubleshooting (including Dozuki and other enterprise applications). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

Job Title: Technical Writer, Manufacturing
Location: Cudahy, WI
Type: Long-term Contract
Compensation: $32.00 - $38.00 per hour
Work Model: Onsite – onsite
Hours: 40.0 hours per week

Responsibilities:

• Administer and support learning, knowledge management, and documentation systems, including user access, system configuration, and troubleshooting (including Dozuki and other enterprise applications).
• Maintain and organize digital content, ensuring documentation is accurate, current, and aligned with organizational standards.
• Train and support system users, develop job aids, and promote adoption of learning and knowledge management tools.
• Generate reports and analyze system data to support compliance, operational effectiveness, and continuous improvement.
• Partner with cross-functional teams to implement system enhancements, support projects, and improve business processes.
• Coordinate with software vendors and internal stakeholders to resolve issues, evaluate new functionality, and optimize system performance.
• Perform other related duties and responsibilities as assigned.

Requirements

• Associate’s degree with 1+ year of writing experience OR high school diploma with 3+ years of writing experience
• Ability to wear both half and full-face respirators
• Strong written and verbal communication skills
• Understanding of confidentiality and data privacy standards
• Experience in a manufacturing or heavy industrial environment
• Familiarity with represented environments
• High attention to detail and quality
• Excellent time management and ability to meet tight deadlines
• Self-motivated with a strong sense of ownership
• Strong research skills and ability to independently seek answers
• Proficiency in Microsoft Office Suite—especially Word, Excel, and Outlook

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#LI-BB1

Ref: #161-Managed Staffing Charlotte