Position Overview
We are seeking a Project Manager to coordinate and manage the delivery, verification, tracking, and closeout of operational procedures supporting data center construction, expansion, retrofit, and infrastructure projects.
The Project Manager will coordinate cross-functional stakeholders, manage project timelines and deliverables, monitor workflow progress, facilitate meetings, maintain project documentation, and support timely resolution of project risks and operational blockers.
Key Responsibilities
Project Initiation and Planning
- Review and triage incoming procedure delivery requests for new construction, expansion, and retrofit projects.
- Coordinate site discovery activities and establish project tracking requirements.
- Initiate project plans, trackers, and required project documentation.
- Distribute and manage equipment and information questionnaires.
- Coordinate introductory process-alignment sessions with facility operations stakeholders.
Project Execution and Stakeholder Coordination
- Schedule and facilitate project kickoff meetings with facility representatives and subject matter experts (SMEs).
- Coordinate recurring operational meetings to monitor procedure verification and project progress.
- Assign and track review activities across appropriate technical or operational SMEs.
- Maintain clear communication regarding project milestones, deliverables, dependencies, and outstanding actions.
- Coordinate information flow among project stakeholders to support timely completion of deliverables.
Project Tracking, Risk Management, and Governance
- Monitor project schedules, milestones, deliverables, and completion status.
- Maintain project trackers and provide accurate status updates.
- Monitor applicable Service Level Objectives (SLOs) and identify potential schedule or delivery risks.
- Document project issues, dependencies, and blockers.
- Escalate unresolved project issues through established management and governance processes.
- Support project reporting and operational dashboards with accurate and timely information.
Workflow and Tracking Systems
- Manage project workflow activities using applicable ticketing and task-management systems.
- Administer workflow automation processes used for procedure delivery tracking.
- Create and maintain child tracking items and route assigned verification activities to appropriate SMEs.
- Maintain accurate task status, ownership, dependencies, and completion information.
- Experience with Buganizer or similar workflow/ticketing platforms is beneficial.
Project Closeout
- Coordinate completion of project closeout activities and checklists.
- Track final procedure verification and required approvals/sign-offs.
- Confirm completion of outstanding project deliverables.
- Facilitate final project closeout and retrospective meetings with relevant stakeholders.
- Maintain final project documentation and status records.
Key Deliverables
- Site-specific procedure delivery plans and project artifacts.
- Procedure verification trackers showing completion status across applicable operational disciplines.
- Project status reports and milestone tracking.
- Verification and completion metrics.
- Project health and risk updates.
- Accurate records within project tracking and workflow systems.
- Completed project closeout documentation.
Required Qualifications
- Minimum 3 years of experience in project management, program coordination, technical operations, technical documentation, infrastructure projects, or a related professional area.
- Experience coordinating projects involving multiple stakeholders or functional teams.
- Experience managing project schedules, milestones, deliverables, risks, and dependencies.
- Experience using project management, ticketing, workflow, or task-management systems.
- Ability to organize and prioritize multiple concurrent project activities.
- Strong written and verbal communication skills.
- Ability to facilitate meetings, document action items, and follow up on assigned deliverables.
- Ability to identify project risks, blockers, and dependencies and escalate them through established processes.
- Ability to work onsite at the designated Lenoir, North Carolina data center location as required by the hybrid work arrangement.
Preferred Qualifications
- Experience supporting data center operations, technical facilities, infrastructure engineering, construction/retrofit projects, or technical procedure/documentation programs.
- Experience working with operational or technical SMEs.
- Experience with Agile, operational workflow, or structured project-tracking processes.
- Familiarity with Service Level Objectives (SLOs) and operational performance tracking.
- Experience with Buganizer or comparable issue/task management platforms.
- Experience coordinating procedure verification or technical documentation workflows.
Work Environment and Physical Requirements
- This position follows a hybrid work arrangement with required onsite work at the designated data center location.
- The role primarily involves project coordination, communication, documentation, tracking, and stakeholder management.
- When onsite, the individual must follow applicable site access, safety, security, and operational procedures.
- Any additional physical or site-access requirements will be communicated as part of the applicable worksite requirements.
Equal Employment Opportunity
We are committed to providing equal employment opportunities to qualified applicants and employees. Employment decisions are based on job-related qualifications, business requirements, and applicable law. We do not discriminate on the basis of characteristics protected by applicable federal, state, or local law.
Reasonable accommodations may be available for qualified individuals with disabilities, consistent with applicable law.
Application Considerations
Candidates will be evaluated based on the qualifications, skills, experience, and job-related requirements described in this posting
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