Technical Writer

The Quality Control (QC) Investigation Writer (Technical Writer) is responsible for leading, authoring, and coordinating laboratory investigations within the Quality Control department in support of GMP-regulated pharmaceutical manufacturing operations. This role serves as a subject matter expert in the investigation process and is responsible for ensuring laboratory investigations are scientifically sound, thoroughly documented, compliant with regulatory requirements, and completed within established timelines.

The QC Investigation Writer partners closely with QC analysts, laboratory management, Quality Assurance, Microbiology, Manufacturing, and other cross-functional teams to investigate atypical laboratory events, identify root causes, assess product impact, and develop effective corrective and preventive actions. The position requires extensive experience with laboratory investigations including Out-of-Specification (OOS), Out-of-Trend (OOT), Environmental Monitoring (EM), and laboratory deviation investigations in an FDA-regulated GMP environment.

Lead and author Quality Control laboratory investigations related to:
Out-of-Specification (OOS) results
Out-of-Trend (OOT) results
Environmental Monitoring (EM) excursions
Laboratory deviations
Atypical laboratory events
Invalid assay and microbiological test results
Data integrity and documentation discrepancies
Collect, review, and analyze laboratory data, test methods, chromatograms, worksheets, instrument records, environmental monitoring data, and supporting documentation to determine probable root cause and product impact.
Facilitate investigation meetings with laboratory personnel and cross-functional stakeholders to gather facts, evaluate evidence, and develop scientifically justified conclusions.
Perform and document root cause analyses using established investigation tools and methodologies.
Prepare clear, concise, and comprehensive investigation reports that meet internal procedures, FDA expectations, and current GMP requirements.
Develop scientifically justified impact assessments to determine potential effects on product quality, patient safety, regulatory compliance, and laboratory operations.
Author and support associated quality records including:
Deviations
Corrective and Preventive Actions (CAPAs)
Change Controls
Ensure investigations include appropriate corrective actions, preventive actions, effectiveness measures, and follow-up activities where required.
Review investigation records for completeness, technical accuracy, regulatory compliance, and adherence to established timelines.
Support Quality Assurance during investigation reviews and approvals.
Participate in regulatory inspections, internal audits, and customer audits by providing investigation documentation and supporting responses to investigator inquiries.
Identify recurring laboratory issues and recommend process improvements to reduce repeat events and improve laboratory compliance.