As part of the client Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team. Key Responsibilities * Compose and review technical documentation and user guides for internal software applications and analytics dashboards. * Maintain and update existing articles and knowledge base ahead of fix version releases. * Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits. * Research and synthesize user feedback to improve overall content performance. * Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects. * Support SharePoint site maintenance and content development, ensuring accuracy and clarity. * Compose technical concepts into succinct one-pagers for executive leadership. Required Qualifications * 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field * 1-3 years of experience creating engaging written communication * Superior understanding of language and grammar principles (APA and MLA) * Familiarity with data analytics, Power BI, and application development concepts * Excellent time management, organizational, and problem solving skills * Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization * Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint Preferred Qualifications * Bachelor s degree in Technical Communications, Computer Science, Journalism, or a related field * Familiarity with standard UX/UI principles * Experience with video editing software, including Camtasia, Premiere Pro, and After Effects Candidate Submission: Please submit candidate resume AND an existing writing sample. Examples of writing samples can be a how-to guide or technical white paper. This assignment will be 4 days in office, 1 day remote.
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.