Instructional Designer – Technical Training & Curriculum Development

Location: Dallas, TX 75211 – Mountain Creek Parkway
Work Arrangement: Hybrid—typically three days onsite, with up to two remote days when work allows
Schedule: Flexible daytime hours, typically 7:30 AM–3:30 PM
Employment Type: Six-month contract; extension is possible but not anticipated
Travel: Up to 25%, primarily to additional work locations in Irving and Fort Worth

About the Role

We’re seeking an Instructional Designer to develop and improve technical training programs for Distribution Operators and Transmission Grid Controllers. You’ll turn technical information into clear, consistent learning materials and create tools that help instructors and operational leaders track employee progress and qualification readiness.

This is a hands-on opportunity for someone who enjoys organizing complex content, applying adult learning principles, and building practical training resources. Electric utility experience is helpful, along with the technical aptitude and willingness to learn operational processes.

What You’ll Do

• Develop standardized course syllabi, learning objectives, lesson plans, and training materials.
• Review and update existing content to reflect current operating procedures and best practices.
• Create instructor guides and on-the-job training facilitation guides to support consistent delivery.
• Develop competency matrices, skill assessments, performance measures, and qualification criteria.
• Design tools to track trainee performance, progression, and readiness for qualification.
• Create reports and dashboards that give operational leaders visibility into training progress and curriculum status.
• Organize and standardize curriculum structure, documentation, and version control.
• Maintain training records that support NERC and other applicable regulatory requirements.
• Evaluate learning technologies and recommend ways to improve training quality and effectiveness.
• Work with subject matter experts, instructors, and business partners to validate technical accuracy and meet project deadlines.
• Support curriculum governance and continuous improvement efforts.

What You’ll Bring

• Experience developing and delivering training, including technical learning materials.
• Knowledge of Instructional Systems Design and adult learning methodologies.
• Experience developing competency-based training, assessments, and performance tracking tools.
• Familiarity with learning management systems and authoring tools such as Articulate 360.
• Proficiency with Microsoft Office.
• Ability to use training metrics and reporting to communicate progress and identify improvement opportunities.
• Strong writing, communication, critical thinking, and problem-solving skills.
• Excellent organization and time management, with the ability to work independently and collaborate across teams.
• Ability to obtain and maintain the required Critical Infrastructure Protection (CIP) certification.
• Ability to travel to work locations in Dallas, Irving, and Fort Worth as needed.

Preferred Qualifications

• Bachelor’s degree in Education, Instructional Design, Curriculum Development, or a related field.
• Knowledge of the electric utility industry or electrical systems.
• Experience with training documentation, curriculum governance, and compliance records.

What Success Looks Like

Your work will help create consistent training materials, clearer qualification standards, and better visibility into trainee progress. You’ll help instructors spend less time recreating resources and give operational leaders practical tools to support workforce readiness.