Technical Trainer

This is a 6-month contract position for a Technical Trainer based in Lawrenceville, Georgia. The role requires on-site presence and focuses on developing and delivering comprehensive technical training programs centered on Microsoft 365 applications for organizational employees.

Responsibilities

• Develop technical training programs focused on Microsoft 365 applications
• Design curriculum and create training materials tailored to organizational needs
• Conduct training sessions, webinars, and workshops for individuals and groups
• Evaluate training program effectiveness and make continuous improvements
• Mentor other instructors on MS365 subject matter and course delivery techniques
• Stay updated on MS365 roadmap and releases
• Provide end user support for MS365 applications as needed

Qualifications

• Required

• MCT (Microsoft Certified Trainer) Certification

• 3 years of equivalent work experience

• Preferred

• 5 years of equivalent work experience

• CTT+ (Certified Technical Trainer) Certification

• Degree in information technology or related field

• Experience developing, implementing, and evaluating training programs

• Strong knowledge of Microsoft Office 365 Suite

• Familiarity with Windows 11, Microsoft Edge, iOS, Android, and SharePoint 365

• Demonstrated ability to plan, coordinate, and lead training programs

• Excellent communication, organizational, and time-management skills