Position Overview
We are seeking a Technical Trainer & Instructional Designer to own the end-to-end learning lifecycle across Product Development and related functional areas. In this dual-impact role, you will bridge scientific/pathology lab domain knowledge with modern adult learning principles authoring scalable learning content (e-learning modules, hands-on lab guides, SOPs, quick-reference materials) and delivering engaging technical onboarding, hands-on coaching, and interactive workshops.
Key Responsibilities
Instructional Design & Content Development
Design, author, and update technical training modules, e-learning courses, and hands-on lab exercises using modern instructional design frameworks (e.g., ADDIE).
Translate complex scientific, pathology lab, and tissue-based assay concepts including protocols for diagnostic instrumentation into structured, accessible learning paths.
Develop scenario-based digital modules, interactive walkthroughs, and multimedia assets using industry-standard authoring platforms (e.g., Articulate 360, Camtasia).
Maintain and modernize courseware, lab guides, and training documentation in alignment with platform updates and quality compliance standards.
Training Delivery & Facilitation
Facilitate structured technical onboarding programs to accelerate time-to-productivity for new personnel.
Lead interactive classroom instruction, hands-on lab-based coaching, and virtual webinars.
Apply modern adult learning strategies to optimize learner engagement, shifting away from passive lectures toward scenario-based learning and guided lab exercises.
Needs Analysis, Tracking & Collaboration
Conduct training needs analyses and skills-gap assessments with department managers and subject matter experts (SMEs) to define critical technical competencies.
Manage Learning Management System (LMS) assets and maintain tracking systems to monitor completion, competency assessments, and organizational compliance.
Partner closely with Strategic & Operational Excellence (S&OE) Technical Training team members, process owners, and cross-functional leadership to ensure seamless curriculum execution.
Qualifications & Requirements
Education & Experience
Bachelor's Degree in Science, Engineering, Business, or a related field with 5+ years of relevant experience, OR
Master's Degree in Science, Engineering, or a related field with 1+ years of relevant experience.
Direct experience designing and delivering technical training tailored for adult learners.
Technical & Domain Expertise
Direct familiarity with tissue-based assay products or experience operating Ventana BenchMark staining instrument platforms (or equivalent diagnostic instrumentation).
Ability to interface effectively with technical/scientific SMEs to extract and synthesize complex laboratory workflows into clear instructional content.
Instructional Design & Tools
Practical experience authoring technical curriculum using tools such as Articulate 360 (Storyline/Rise), Camtasia, or equivalent e-learning software.
Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and modern Learning Management Systems (LMS).
Competencies & Skills
Proven capability to articulate complex technical and non-technical information across diverse formats (in-person classroom, lab coaching, virtual).
Strong project management, organization, and cross-functional matrix collaboration skills with the agility to thrive in a fast-paced environment.
Preferred
Instructional design certification
Life sciences education or industry experience