Job Purpose:
The Technical Trainer leads the development and delivery of specialized training programs for electric distribution operations personnel at OUC. This position drives curriculum design, schedules training initiatives, and oversees execution to ensure technical excellence and operational safety. Serving as a subject-matter authority, the trainer sets instructional standards, authors technical manuals and documentation, and steers hands-on training across the electric distribution skilled trade workforce. The role champions Safe Work Practices, providing expert coaching and oversight of onboarding, refresher training, and continuing development. The role guides apprenticeship progression through competency-based frameworks, assessment strategies, and performance tracking, ensuring a culture of safety, innovation, and continuous growth throughout utility operations.
Primary Functions:
- Lead the design, development, and continual refinement of technical training curriculum, ensuring alignment with the operational needs of Electric Distribution and supported business units.
- Deliver dynamic classroom and field instruction across multiple modalities, fostering an inclusive and effective learning environment; provide hands-on product training on mission-critical tools and equipment.
- Build structured on-the-job training and continuing education curriculum to support skill development, practice-based learning, and performance assessment.
- Maintain accurate and organized training records to ensure compliance, accountability, and accessibility.
- Spearhead the implementation and enhancement of web-based and simulation training platforms, including the development of in-house and vendor-supplied eLearning content.
- Identify and integrate emerging training technologies to strengthen curriculum delivery and learner engagement.
- Provide subject-matter expertise to elevate technical curriculum and drive innovative training models, continuously updating programs to reflect industry standards and workforce trends.
- Provide instructor-led product training on tools and equipment that directly affect electric delivery operations.
- Develop and approve training coursework and technical classes, and the curriculum for the Line Technician progression training.
- Collaborate with team members and leadership to conduct comprehensive training needs analyses, evaluate existing programs, and implement data-driven improvements.
- Oversee training execution, including selecting, coaching, and developing guest instructors to maintain instructional excellence and program consistency.
- Conduct targeted field observations to assess employee progression, provide technical support, and collect feedback for ongoing program improvement.
- Manage and enhance training facilities, including the upkeep of buildings, tools, equipment, and instructional assets.
- Perform other duties as assigned to advance training objectives and organizational goals.