Technical Trainer

Postman Inc

Boston, MA

JOB DETAILS
SALARY
$120,000–$160,000 Per Year
SKILLS
Application Programming Interface (API), Customer Support/Service, Customer Training, English Language, Leadership, Machine Tool, Mail Services, Multitasking, Node.js, Online Training, Organizational Skills, Product Demonstration, Product Programs, Sales Support, Software Development, Spanish Language, Team Player, Technical Training, Time Tracking, Training Program, Training/Teaching, Willing to Travel
LOCATION
Boston, MA
POSTED
30+ days ago

The OpportunityAt Postman, we aim to put the customer at the center of everything we do. With over 45 million users, the Customer Education team is at the forefront of supporting our customers on their journey with Postman. We build learning programs that boost adoption, create better developers and simplify our customers' journey.

Postman is seeking a Technical Trainer to bring energy, passion and skill to lead customer workshops and training for our enterprise customers both on-site and virtually. Our ideal candidate is someone who has extensive experience using Postman and has trained large organizations in the past. You will be responsible for leading ILT modules that support different user roles, industries and skill levels. The role will also manage ongoing design and delivery enhancements, always keeping the customer at the center.

Job Responsibilities

Design and deliver trainings that help customers understand how to use Postman effectively Develop training materials, such as demos and in-product exercises that help customers and internal teams understand how to use Postman at all levels Work closely with other teams, including product, customer success, sales, and customer support, to ensure that training programs align with product updates and customer needs Help develop internal tooling to support interactive training sessions Keep up-to-date with product updates and new features to ensure training programs reflect the most current information

About You

6 years minimum experience in enterprise training 3 years minimum experience with APIs and/or software development (NodeJS experience is preferred) Extensive experience using Postman is a plus Ability to travel up to 50% of the time Consistent track record of successfully handling stakeholder relationships Highly organized, with proven ability to work autonomously and run multiple projects at one time Plus: speaks at least one other language than English (Spanish is preferred)

Compensation

The reasonably estimated base salary for this role ranges from $120,000-160,000, plus a competitive equity package. Actual compensation is based on the candidates skills, qualifications, and experience.

About the Company

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Postman Inc