HCL Technologies Ltd logo

Technical Support Specialist

HCL Technologies Ltd

  • Tampa, FL
  • 7 days ago

    Highlights

    HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

    Numbers & Facts

    LocationTampa, FL
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    Description

    Job Description

    Technical Support Specialist

    Bengaluru, Karnataka

    Job Summary

    • 10+ years of hands-on experience supporting SAP TM
    • Strong knowledge of SAP TM, including Freight Order Management, Transportation Planning, Charge Management, Settlement, and Master Data
    • Good understanding of SAP TM integration with SAP EWM, SAP ERP/ECC and SAP GTS
    • Experience in SAP TM configuration and standard customization
    • Experience in incident analysis, problem resolution, and root cause analysis
    • Ability to analyze business processes and translate business requirements into SAP TM solutions
    • Experience supporting testing and production deployments
    • Understanding of SAP standard functionality and enhancement concepts
    • Experience working in Agile/ITIL support environments
    • Ability to work independently and collaboratively in global, cross-functional teams
    • Strong communication and stakeholder management skills
    • Fluent English

    Key Responsibilities

    . To architect| design and develop (through Team) solution for product/project & sustenance delivery

    1. To support as an Subject Matter Expert

    2. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements

    3. Ensuring a sufficient pool of skilled professionals in the designated technology, through activities such as conducting interviews, providing training sessions and offering mentorship.

    4. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.

    5. To support competency development with envisioning and articulating propositions â building collaterals/ whitepaper creation, market trend analysis etc.

    6. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

    Skill Requirements

    • SAP TM, including Freight Order Management, Transportation Planning, Charge Management, Settlement, and Master Data
    • Good understanding of SAP TM integration with SAP EWM, SAP ERP/ECC and SAP GTS

    Other Requirements

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

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