Job Overview:
Requirement/Must Have:
- Bachelor's degree in Business.
- Significant attention to detail.
- Multi-tasking capabilities.
- Ability to perform and provide reporting on monthly cellular service plan reviews to drive the desired coverage to cost balance ratio.
- Ability to work with prescribed software applications and portals to complete tasks.
Responsibilities:
- Optimize cellular bills and successfully add new suppliers.
- Maintain ownership of the phone queue.
- Evaluate and enhance the accounts payable process.
- Maintain internal user database documents that assist internal engineers.
- Create and configure IOT dashboard user accounts for both internal and external users.
- Respond to customer requests within 24 hours of submission.
- Manage customer requests within the department CRM (Salesforce).
- Answer in-queue phone calls within 60 seconds of presentation.
- Collaborate frequently with stakeholders to deliver services.
- Provide weekly status updates on assigned tasks inclusive of due dates.
- Meet target deliverable dates for each task and escalate as necessary if deadlines are at risk.
- Oversee and manage all cellular invoices, ensuring payment on or before the service provider due date.
- Accurately enter data and product content into product management database for existing and new SKUs.
- Validate all obtained data to ensure accuracy before publishing on the website.
- Improve item level data quality by implementing data audits to all categories by routinely cleaning up and removing old SKUs.
- Organize spreadsheets when necessary.
- Assign related and associated products to equipment SKUs to publish online.
- Create and organize product data for bundled product templates and import files.
- Review and edit supersede list daily for adds, deletes, and changes.
Skills:
- Salesforce.
- CRM.
- IOT Dashboard Configuration.
- Data Entry.
- Product Management Database.
- Accounts Payable Process.
- Cellular Service Plan Review.
- Data Auditing.
Qualification And Education:
- Bachelor's degree (Business).
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.