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Technical Support Sales Engineer

Synerfac Technical Staffing

Feasterville Trevose, PA

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JOB DETAILS
SKILLS
Business Development, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Develop and Maintain Customers, Email Technology, Identify Issues, Industry/Trade Analysis, National Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Sales, Sales Management, Sales Proposals, Sales Support, Sales Training, Sales/Support Engineering (SE), Short Messaging Service (SMS), Software Engineering, Support Documentation, Technical Consulting, Technical Delivery, Technical Presentation, Technical Recruiting, Technical Sales, Technical Support, Technical Writing, Trade Shows, Training/Teaching, Willing to Travel
LOCATION
Feasterville Trevose, PA
POSTED
10 days ago
We are seeking a highly motivated individual with proven presentation skills and demonstrated effective sales methods. As a Technical Support Sales Engineer, you will be supporting the National Sales Managers" efforts through technical training, developing technical documentation and assisting with customer needs.

Requirements:

- Serve as the primary technical resource for customers and the sales team by providing product expertise, troubleshooting support, and application guidance for emergency lighting systems and controls.
- Develop and deliver technical presentations, product training, sales support materials, and documentation, including specifications, manuals, submittals, and technical briefs.
- Collaborate with National Sales Managers, customers, and engineers to identify project requirements, recommend technical solutions, and ensure products meet system specifications.
- Assist with customer demonstrations, turnkey projects, technical consultations, and formal sales proposals while supporting business development initiatives.
- Maintain expert knowledge of the company's product portfolio, emergency lighting technologies, and industry trends to recommend effective, application-specific solutions.
- Build and maintain strong customer relationships through responsive technical support, training, and periodic travel for onsite meetings, consultations, and industry events.



Qualifications:

- Must have 3+ years of experience in technical sales, sales engineering, applications engineering, or technical support
- Must have a bachelor's degree in Engineering, Business, or equivalent
- Must have strong mechanical and technical aptitude with the ability to troubleshoot products, interpret customer requirements, and recommend effective technical solutions.
- Must have excellent presentation, communication, and relationship-building skills, with the ability to train customers, support sales teams, and deliver technical presentations.
- Must have the ability to travel up to 30% for customer meetings, product demonstrations, training, trade shows, and sales support activities.


By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/

About the Company

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Synerfac Technical Staffing