Technical Support Rep duties: Provide exceptional customer service in person, via phone and email as appropriate. Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician.
Numbers & Facts
Location
Tempe, Arizona
Website
https://www.globalchannelmanagement.com/
Description
Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician
Technical Support Rep requires:
Bachelor's degree in Information Technology or Computer Science
3 years' work experience as an IT or Desktop Support Technician
Familiarity with networking systems and protocols.
Knowledge of remote desktop support systems including TeamViewer.
Technical Support Rep duties:
Provide exceptional customer service in person, via phone and email as appropriate.
Resolve help desk issues including troubleshooting hardware and software issues.