Help troubleshoot automation issues by collecting alarm codes, communication logs, and sensor data, and coordinating with internal engineering teams. Responsibilities: Support reliability tests such as marathon/cycle runs, burn-in, and qualification activities, including setup, monitoring, and documentation.
Numbers & Facts
Location
Santa Clara, CA
Description
Our client, a Energy Services company, is looking for a Technical Support Engineer for their Santa Clara, CA location.
Responsibilities:
Support reliability tests such as marathon/cycle runs, burn-in, and qualification activities, including setup, monitoring, and documentation.
Track and log failures, alarms, and abnormal events, and help maintain failure records in the issue tracking system.
Assist with root cause analysis (8D, 5-Why, fishbone) by gathering evidence, logs, photos, and part history.
Help prepare and update Q&R documentation, including test plans, test reports, checklists, and corrective action records.
New Support:
Support installation, setup, and teaching robots, EFEMs, load ports, and aligners according to procedures.
Run automation verification tests such as wafer transfer cycles, positional repeatability, and handoff checks, and record the results.
Help troubleshoot automation issues by collecting alarm codes, communication logs, and sensor data, and coordinating with internal engineering teams.
Help write and maintain automation procedures, teaching records, parameter backups, and changing logs.
Follow all safety, ESD, and cleanroom protocols during equipment work.
Requirements:
Exp: 3- 5Years
Experience with semiconductor equipment
Familiarity with SEMI standards (e.g., E84, E87, E10) and SECS/GEM communication.
Scripting or automation skills for data handling (VBA, or Power BI).
Exposure to quality tools such as 8D, FMEA, SPC, and Pareto analysis.
Prior cleanroom experience in a semiconductor fab or equipment environment.
Experience working directly with equipment suppliers or field service teams
Demonstrate depth of expertise in mechanical and electrical, and system discipline.
Possess general knowledge of hardware and software to perform hands on activities on equipment.
Solve complex problems; exercise judgment based on assessment of technical analysis, risk, business impact.
Communicates difficult technical and non-technical concept with internal and external parties.