Technical Support Engineer

Title: Technical Support Engineer

Location: San Diego, CA

Duration: 6 Months

Experience: 2-5 Year

Payrange: $50-$60/hr C2C

Roles & Responsibilities

• Manage Active Directory (AD), OUs, GPOs, user accounts, and service account remediation.
• Support CrowdStrike Falcon EDR deployment and endpoint security compliance.
• Perform Windows patching, vulnerability remediation, and file-share access reviews.
• Implement software allowlisting and USB restriction policies.
• Support BeyondTrust PAM and Transparent Screen Lock (TSL) deployment.
• Troubleshoot authentication and connectivity issues across lab instruments and workstations.
• Manage access requests, documentation, and remediation tracking through ServiceNow.
• Collaborate with InfoSec, infrastructure, and laboratory teams across global sites.

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