Technical Specialist- Mid Level

Skills Required Required Experience Candidate Experience Last Used Extensive experience as a Business Analyst, Application Trainer, or Quality Assurance Analyst Required 8 Years Strong analytical and conceptual skills Required 8 Years Strong written and verbal communication skills Required 8 Years Excellent organizational and presentation skills Required 8 Years Experience as a SharePoint Business Analyst Required 8 Years Extensive experience with Microsoft SharePoint as a designer Required 8 Years SharePoint design, testing, and training expertise (lists, libraries, content types) Required 8 Years Proven experience evaluating and re-engineering business processes Required 8 Years Proven ability to write clear and concise technical training materials and documentation Required 8 Years Extensive knowledge of the full application development life cycle Required 8 Years Description Questions Answers Question 1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The contractor will design, support, and continuously improve SharePoint and web-based solutions that power Permits and District Office tools, including translating business requirements into user stories, prototyping and building virtual/help agents and related workflows, testing and debugging deliverables, and training users on new processes and systems.

Client requires the services of a Technical Specialist – Mid-Level to support business processes as a solution design lead. The contractor will design, support, and continuously improve SharePoint and web-based solutions that power Permits and District Office tools, including translating business requirements into user stories, prototyping and building virtual/help agents and related workflows, testing and debugging deliverables, and training users on new processes and systems. This role functions in a lead capacity for the design and ongoing enhancement of these tools, consulting directly with business clients to re-engineer and streamline their processes.

The ideal candidate has 8+ years of relevant experience and proven expertise as a Business Analyst/Solution Designer working with custom SharePoint solutions, Power Platform workflows, and enterprise-level content management. Success requires advanced skills in business process re-engineering, requirements translation, SDLC/Agile methodology, quality assurance, and system integration, along with the ability to independently lead the design, support, and continuous improvement of mission-critical tools and provide direction and mentorship to junior-level technical staff with minimal supervision.

Key Responsibilities:

• Design and build custom SharePoint and web-based solutions.
• Gather requirements from business clients and translate them into user stories for the development team.
• Prototype, test, and debug applications and processes, including virtual/help agents.
• Prioritize and track work items to ensure timely, high-quality delivery.
• Re-engineer business processes and identify opportunities for improvement.
• Test deliverables and develop training materials and documentation for new processes and systems.
• Lead and mentor junior-level technical staff, providing direction, guidance, and oversight on design and development tasks.
• Support and continuously improve live tools across stakeholders, developers, and end users.

Required Skills:

• Business Analysis
• SharePoint Design & Administration
• Power Platform
• Requirements Gathering
• SDLC / Agile Methodology
• Quality Assurance & Testing
• Business Process Re-engineering
• Technical Documentation & Training
• Content Management Systems
• Leadership and Mentoring

Experience Required:

• 8+ years as a Business Analyst, Application Trainer, or Quality Assurance Analyst
• 8+ years as a SharePoint Business Analyst
• 8+ years designing SharePoint solutions (lists, libraries, content types)
• 8+ years evaluating and improving business processes
• 8+ years creating technical training materials and documentation
• 8+ years working across the full application development life cycle.

 

Skills	Required	Required Experience	Candidate Experience	Last Used
Extensive experience as a Business Analyst, Application Trainer, or Quality Assurance Analyst	Required	8		Years
Strong analytical and conceptual skills	Required	8		Years
Strong written and verbal communication skills	Required	8		Years
Excellent organizational and presentation skills	Required	8		Years
Experience as a SharePoint Business Analyst	Required	8		Years
Extensive experience with Microsoft SharePoint as a designer	Required	8		Years
SharePoint design, testing, and training expertise (lists, libraries, content types)	Required	8		Years
Proven experience evaluating and re-engineering business processes	Required	8		Years
Proven ability to write clear and concise technical training materials and documentation	Required	8		Years
Extensive knowledge of the full application development life cycle	Required	8		Years

Description	Questions	Answers
Question 1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2	Please list candidate's email address.
Question 3	Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question 7	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question 8	Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?