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Position Overview
At Isos Technology, every billable team member is a consultant first,
focused on helping clients solve meaningful business challenges and
achieve lasting results.
As a Solution Architect, you will serve as the technical leader on
client engagements, partnering closely with clients and cross-functional
consulting teams to design and deliver scalable Atlassian solutions that
align technology with business objectives. You will bridge business and
technical conversations, translate complex requirements into practical
solutions, and guide implementation teams through successful delivery.
This role is ideal for someone who enjoys solving complex problems,
building trusted client relationships, and providing strategic technical
leadership while remaining hands-on throughout implementation. You\'ll
have the opportunity to work across a variety of industries and client
environments while helping shape innovative solutions that create
measurable business value.
Success in this role means becoming a trusted advisor to clients,
consistently delivering high-quality solutions, mentoring fellow
consultants, and contributing to the continued growth of both our
clients and the Isos consulting practice.
Key Responsibilities
- Lead solution design for Atlassian implementations, ensuring
technical solutions align with client business objectives and
long-term strategy.
- Partner with clients to understand business challenges, facilitate
requirements discovery, and translate needs into scalable solution
architectures.
- Provide technical leadership throughout engagements, guiding
implementation teams and recommending best practices across the
Atlassian ecosystem.
- Collaborate with Engagement Leads, consultants, and cross-functional
teams to deliver projects on time, within scope, and with
exceptional client satisfaction.
- Support multiple client engagements simultaneously while effectively
managing priorities, timelines, and competing demands.
- Identify technical risks, implementation challenges, and
opportunities for process improvement, proactively recommending
solutions.
- Contribute to client retention, account growth, and project
profitability through exceptional consulting and trusted advisory
relationships.
- Support engagement planning, status reporting, documentation, and
ongoing client communications.
- Maintain and expand Atlassian expertise by earning and maintaining
required certifications and accreditations.
- Contribute to the continuous improvement of consulting
methodologies, delivery standards, and internal knowledge sharing.
-
Ideal Candidate Background
Experience
Required
- 3+ years of experience implementing and administering Atlassian
products, including Jira, Confluence, and related solutions.
- 3+ years leading software implementation projects through the full
delivery lifecycle.
- Experience gathering and documenting business requirements and
facilitating process discovery.
- Experience working directly with clients in a consulting or
professional services environment.
- Strong understanding of Agile delivery methodologies and enterprise
software implementations.
- Excellent written, verbal, and presentation communication skills
with technical and executive audiences.
- Ability to manage multiple projects and client priorities
simultaneously.
- Willingness to obtain and maintain at least two Atlassian Certified
Professional certifications and additional Atlassian accreditations.
Preferred
- Experience designing enterprise-scale Atlassian solutions.
- Experience integrating Atlassian products with third-party
platforms.
- Experien e supporting cloud migrations or modernization initiatives.
- Consulting experience across multiple industries.
- Experience mentoring technical team members or leading
implementation workstreams.
Key Competencies
- Strategic problem solver who can connect business objectives with
scalable technical solutions.
- Strong consulting mindset with the ability to build trusted
relationships and influence client decisions.
- Excellent facilitation and communication skills across technical,
business, and executive stakeholders.
- Ability to lead solution architecture while remaining hands-on
throughout implementation.
- Strong organizational skills with the ability to manage multiple
priorities in a fast-paced consulting environment.
- Deep technical knowledge of the Atlassian ecosystem and industry
best practices.
- Collaborative team player who enjoys mentoring others and sharing
knowledge.
- Adaptable, curious, and committed to continuous learning.
Other Things We Look For
Passion for helping clients solve complex business challenges.
Entrepreneurial mindset with a desire to continuously improve delivery
and client outcomes.