| Location | Cincinnati, Ohio |
Responsibilities
. Oversee and manage a team of four experienced technical operators specializing in database management, virtualization, and network management.
. Triage, plan, and assign incoming work from various sources, including patching, user requests, and management information requests.
. Drive assigned work to completion by resolving blockers, managing priorities, and ensuring accountability for committed delivery schedules.
. Maintain and optimize systems, hardware, software, and service components that support business operations.
. Manage both on-premises and co-located data center resources and user device management.
. Ensure compliance with industry regulations and best practices in a highly regulated environment.
. Provide technical leadership and hands-on support for infrastructure operations, ensuring system performance and security.
. Collaborate with stakeholders to assess, implement, and maintain IT solutions that align with business objectives.
Qualifications
. 10-15 yearsof hands-on experience in infrastructure operations within a mid-sized organization, preferably in a highly regulated environment.
. 5+ yearsof experience managing a technical team.
. Strong expertise in managing on-premises and co-located data center resources.
. Experience withAzure resource managementis highly preferred.
. Proficiency in user device management and IT service delivery.
. Strong leadership, problem-solving, and communication skills.
. Ability to drive projects to completion while managing priorities and removing obstacles for the team.