Technical Service Representative I

Position Summary:

This position provides regional technical and biological support for Zoetis poultry vaccine application business in broiler, broiler/breeder, turkey, and layer hatcheries in the United States. Although broad in scope, the primary customer focus is poultry companies that utilize Embrex Inovoject in ovo vaccination devices. The representative is expected to provide device training on operation and technique, monitoring operations and devices data, and measuring of the vaccination devices and supporting processes, and provide detailed effective feedback to ensure that customers both internal and external are operating at peak efficacy.

Position Responsibilities:

• Oversee the execution and integrity of processes surrounding in ovo vaccination within an assigned territory.
• Respond to customer needs utilizing appropriate tools from a suite of value added services (training, embryo staging, microbial evaluations, post hatch necropsy, egg crack assessments, site of injection studies, and cell viability studies)
• Utilize available data and territory information to derive a plan of improvement for operational success of assigned area.
• Provide regular feedback of customer derived information evaluating our services and other pertinent client/vendor information to US Sales & Service management. Initiate changes where appropriate.
• Support other Zoetis products and species as required.

Education & Experience:

• Minimum of a bachelor's degree in Poultry Science, Animal Science or related field and 4 years' experience in a hatchery or related field is required.
• Graduate degree is not required but would be well utilized as this position as it requires scientific and technical skills.

Technical Skills Requirements:

• Exceptional verbal and written communication skills
• Ability to present and comfortable with public speaking in small crowds, as well as one- on-one conversations
• Ability to efficiently manage time
• Ability to work independently and be self-motivated
• Ability to manage trials and the supporting data and communicate findings
• Applied biological knowledge of hatchery operations
• Effectively utilize a computer and Microsoft Office programs (Outlook, PowerPoint, Excel, Word)
• Ability to present to large customer groups or at conferences
• Bilingual (English and Spanish) preferred but not required

Physical Position Requirements:

• 
  Ability to travel >60% primarily in

  About Zoetis
  
  At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

  Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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