Seeking a Technical Service Manager for remote operation in the Kansas City, MO area to support HVAC installation, repair, and maintenance. Responsibilities include providing technical support, conducting training sessions, troubleshooting, and supporting product quality and customer satisfaction. The role involves working with internal teams and external customers like dealers and distributors, documenting issues, and ensuring product integrity. Candidates should have at least 5 years of technical support experience, strong communication skills, and HVAC certification or education preferred. Physical demands include lifting up to 50lbs and site visits in challenging environments. The position offers benefits from day one, training opportunities, and career growth within a global organization. No people management duties are required.