Technical Service for North America Customers
· Support technical responses to customers (VOC and Claims)
· Support product quality certification (Documentation, sample testing, plant trials)
. Support new product demand development (Inquiry review, product promotion)
. Conduct steel market analysis and steel trend investigation
· Bachelor’s or Master’s degree in Engineering (preferably in Metallurgy or Material Science)
. 1~3 years of experience in technical services or steel industry (preferred)
. Professional business etiquette and positive attitude
· Strong communication skills and customer service oriented
· Engineering mindset and problem-solving skills
· Fluent in English and Korean with native-level English proficiency
· Proficient in MS Office applications
. Ability to travel and a valid driver's license
Comprehensive health insurance, 401K, PTO, paid holidays, sick days